1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Millbrae, California
Positive section of review
Beautiful, clean, and comfortable, in a quiet neighborhood, with shops nearby, and not too far from the airport
Negative section of review
There was no pot/pan without scratches. But we managed with microwave and toaster oven.
Wareham, Massachusetts
Positive section of review
The location of the property was amazing, the views, it was very close to the bay, the beach, and all restaurants.
Negative section of review
There was some bugs in the room.
Moab, Utah
Positive section of review
The variety of pools. Good breakfast. Friendly and helpful staff
Ferndale, New York State
Positive section of review
The location was great to go to a concert at Bethel Woods
Florence, South Carolina
Positive section of review
Oh we loved it very clean nice staff and will stay again
Gadsden, Alabama
Positive section of review
Nothing it was disgusting there was lice in the towels
Deadwood, South Dakota
Positive section of review
Walking distance to everything
Negative section of review
No refrigerator in the room and the elevator was broken
Albion, Michigan
Positive section of review
Location
Negative section of review
Lack of amenities in the room: (2) towels, 1/2 roll of toilet paper, no remote for tv in the room, outlet at coffee machine didn’t work, empty Kleenex box, (2) coffee cups. Went to the bar for a drink…out of whiskey? Really?? Had to go to front desk for issues as no one answered the phones. Most times staff were found out smoking by the fire pit! They should rename this the “Ghetto Marriott” as I’ve never been to such a poorly run hotel! This is not an isolated issue as we travel to the area every summer and last summer we had similar issues! We actually had to move rooms (4) times due to lack of maintenance!! This time they give us a room facing a brick wall…after acknowledging the troubles we had in our past stay!! Really?? I swore after that I would not stay again but because of location tried it again….NEVER AGAIN will I waste my time or money staying at this property! This is nowhere near the level of quality we’ve come to expect at a Marriott property! When will Marriott corporate management either replace management staff at this hotel or shut it down?
Pittston, Pennsylvania
Positive section of review
Staff
Negative section of review
Breakfast
St. Augustine, Florida
Positive section of review
the house was very nice. good location
Negative section of review
pool was way smaller than the picture depicted. master br tv did not work. bbq grill was dirty filled w/old charcoal. no charcoal on the property to even have a bbq. not a 10 minute walk from downtown. not enough garbage bags/toilet paper or paper towels. could not find switch to turn on pool light .fridge and freezer was not set cold enough. ice maker did not make ice.no drain stopper in bath tub. the women would have liked a relaxing bath. just a lot of little annoying things.communication with host was poor.
