1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Denver, Colorado
Positive section of review
Great location, very convenient as I was attending a conference at the convention center which was an easy walk. Central for public transportation as we did not have a car. Space was nice. Good clean room with a nice bed and shower. Desk was helpful to do computer work. Love having a kitchenette (full fridge/microwave/sink/stove/dishwasher). Also enjoyed the pool/hot tub and included breakfast every morning!
Negative section of review
Just a couple small things that could be improved: 1) Bigger kitchen trash bin in the room! The small one filled up so quickly and we didn't necessarily want our room cleaned every day, just more room for our trash! 2) Kitchen essentials should be included (like hand soap/dish soap for the kitchen sink, plates and utensils, maybe a pot and pan). We asked the front desk for hand/dish soap (to wash our hands as well as our baby bottles) about 3x and never got it after they said they'd send some up to our room -- just kept getting more dishwasher packets. And we had to ask housekeeping staff for plates and utensils. Would be great to have all those essentials right away, and not chase them down. 3) The pool was a great perk but so cold!
Miami, Florida
Positive section of review
Location....after traveling all day and landing in Miami, it is a perfect spot to rest before departing for the next leg of our trip. Staff are super friendly and quick to get you checked in.
Negative section of review
More information regarding food delivery to the hotel since airport restaurants are very expensive.
Ocean City, Maryland
Positive section of review
The area is great..The staff were very nice people . All acted in a professional manner
Negative section of review
Couch was broken upon arrival and was promised it would be fixed by next days end.. It was never fixed or even looked at.. At departure of the stay, I asked how I would be compensated for not having a fully functional room, I was told there was nothing the acting manager/supervisor I talked to could do. This same gentlemen was the individual who assured me the couch would be fixed. I then requested the managers / owners info since he said he could not make disisions on the matter. He didn't make that available but said he will forward my info to them. Bottom line , I paid for a fully functioning room and got the latter. Turn this around and I don't follow the rules and don't do what is required then ??.
Morgan Hill, California
Positive section of review
Location was good. Some room updates have been done (flooring, etc.) place was clean.
Negative section of review
Very spartan. Two small, uncomfortable chairs and a small table. No coffee maker. No cups/glasses.
Ventura, California
Positive section of review
Clean, great location. Close to water, restaurants, freeway entrance, etc.
Negative section of review
Traffic from the fair, and other events, road closures, place was packed. You're forced to valet, as the other lot was blocked off. I paid for parking through the site, and they still wanted to charge me.
Russells Point, Ohio
Positive section of review
Room was spacious for me, my husband and 3 grandkids..kids loved the pool
Negative section of review
Needed more handicap parking. Breakfast in my opinion was horrible..cold coffee and the bagel i tried to eat tasted like it had sit there for weeks (individually wrapped)
Santa Cruz, California
Positive section of review
Location was close to the boardwalk, the staff was very friendly.
Negative section of review
The walls are paper thin and unfortunately there were several guests who did not care how loud they were being. Lots of slamming doors and yelling in hallways.
Encinitas, California
Positive section of review
Very nice ,clean,quiet wonderful location.
Seattle, Washington State
Positive section of review
Great apartment and location.
Negative section of review
The apartment staff handling the check in was not responsive in a timely manner to messages and requests on the booking.com platform, and they were less than honest throughout the process
