1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Minneapolis, Minnesota
Positive section of review
Everything was fine. I'm not a city person so, being downtown was kind of frustrating which isn't a dig against the hotel. To be honest everything would have been considered "great" if the hotel wasn't located in downtown Minneapolis.
Negative section of review
When we were checking out the morning front desk person wasn't very nice. I also tried adding parking through the app and when we came in to the front desk it was never added. I'm also pretty sure that even though it wasn't added according to the lady at the front desk when we checked in, I was charged for it.
Chesterfield, Missouri
Positive section of review
Honestly, after seeing the first room we were given, I didn't feel comfortable eating there.
Negative section of review
We had a room with a pull out sofa for our quest to sleep on and when we pulled it out there was blood all over the mattress cover. Then when we pulled it off there was blood on the mattress.
Burlington, Vermont
Positive section of review
Spacious, clean room and beautiful lobby and grounds. Very friendly reception staff.
Negative section of review
The breakfast was disappointing as it would have been nice to have more healthy options such as unsweetened yogurt and scrambled or hard boiled eggs
Santa Cruz, California
Positive section of review
It was very convenient to all the events planned for the weekend.
Negative section of review
No elevator; Guests on the floor were very loud.
Myrtle Beach, South Carolina
Positive section of review
Location great and staff were so friendly
Negative section of review
A/c unit in bedroom was broken and the drains took hours to drain. We messaged about it and were asked to send pictures.
Panguitch, Utah
Positive section of review
Clean room. good location for NP visits.
Negative section of review
Very loud air conditioning unit. My wife had problems sleeping every time it came on. AC units need update.
Grove City, Pennsylvania
Positive section of review
Always clean. Close to the outlet mall.
Negative section of review
Price is high. The website said coffee available in lobby but none was found.
Tempe, Arizona
Positive section of review
The convenience to everything.
Negative section of review
The smell of dig in the room…. I brought my dog with me so I understand, but the carpet needs to go and the rest odd the flooring needs to be waterproof. In case of accidents.
Teaneck, New Jersey
Positive section of review
Cleanliness and location
Portage, Indiana
Positive section of review
Breakfast was okay. Would have liked more hot food options other than eggs and bacon
Negative section of review
Pool was out of towels the second night of stay and there was no one to be found at front desk to request more and we went to desk 3 different times. Don't like that fact of being charged a refundable damage deposit and it not been refunded back yet. We took a video of the room before leaving to show everything was the same as when we arrived.