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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Spokane, Washington State
Positive section of review
The staff here were awesome and outgoing, even for our late evening arrival! There’s a fun and somewhat upscale “historic-modern” aesthetic to the lobby and rooms—and hands down THE most comfortable bedding of our whole trip! The hotel is walking distance to several good downtown restaurants (and theatres if you’re in town for a show!)—we ducked into Heritage Bar & Kitchen for its casual late night eating.
Negative section of review
The bathroom doors are barn-door style sliding doors that are *very* noisy to close. I could tell when the neighbors were using them, and I woke up my partner when I used them. Lesson learned, the privacy wasn’t worth the clatter. Downtown Spokane itself is also a place where the Haves are never far from the Have Nots. We never felt unsafe, but it’s worth having both vigilance and compassion while here. Overall this was a great stay for us, easy to sink into and relax at Hotel Indigo!
Spokane, Washington State
Positive section of review
My work was at the conference center, so the location was spot on. The desk staff was friendly and efficient. The manager was great! The cafe staff was friendly and efficient. The staff at Spencer's is excellent. Overall, a very good experience for me.
Negative section of review
The lobby looks dated to me, and the Starbucks was not as delicious as usual.
Phoenix, Arizona
Positive section of review
Great location and cozy outdoor pool area. Comfortable bed and clean room. Parking was easy in the garage.
Negative section of review
Hotel is a little bit of older age but OK.
Bryan, Ohio
Positive section of review
Being able to bring my dog so she wouldn't have to stay in a shelter. The people who are really nice.
Negative section of review
For some reason, the bathroom floor was dirty. I asked for them to mop it, and they did, but they need to use clean water or a clean mop. Little bleach might have helped. Even the sheets could have been bleached and maybe not overloaded the washer. Overall, I will be coming back again
Bardstown, Kentucky
Positive section of review
I liked the location but also it was clean and the staff were very helpful.
Negative section of review
No complaints except some noisy kids running up and down the hallway at night but not the hotels fault.
Kalispell, Montana
Positive section of review
The beds, complementary breakfast, quiet
Negative section of review
Our room smelled like dirty feet, which was disappointing.
Gulfport, Mississippi
Positive section of review
Plenty of space, comfortable beds
Seaside, Oregon
Positive section of review
Location, lots of extras
Negative section of review
I don't think it should be advertised as a 5 bedroom. That sunroof is not a bedroom.
Daytona Beach, Florida
Positive section of review
The location was key
Negative section of review
Very nice. Smelled great when you walked in. All the facilities were updated. Only downfall was not continental breakfast. But they did have a full kitchen area to keep food and cook.
Mammoth Lakes, California
Positive section of review
Location was great!
Negative section of review
Walls were thin, could hear people in the next room, TV, talking. In the early morning doors shutting hard/noisy, people talking loudly in the lobby. Location of our room was too close to lobby, additional noise there.