1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Austin, Texas
Positive section of review
The resort was beautiful the valet was great to work with and the service was wonderful customer service.
Negative section of review
All the workers were very nice and polite and the restaurant's food was so tasty The bartender was awesome and kept me and my husband laughing. .
Atlanta, Georgia
Positive section of review
The staff was very friendly, location was perfect. My room was clean and was perfect for me and my son
Negative section of review
The pull out couch looked a little old but it was comfortable
New York, New York State
Positive section of review
Great location, super close to Times Square and had good access to the subway
Negative section of review
Luckily we didn't spend much time in our room. Absolutely nothing like the photos. Our room wasn't shown in any of the photos online. We had a window-less room, which made it very hot at night. There was also a fan blowing out hot air in the hallway. The headboard wasn't attached to the bed and was propped up by the pillows The towels smelt clean but had unsightly stains all over them. The walls looked like they needed to be washed and by the time you have two suitcases in there, there's not much room for anything else. The bathroom was tiny and had mould all over the ceiling and dirty black pipes underneath the sink. Our bedroom door awkwardly opened outwards into the 'office'.
West Palm Beach, Florida
Positive section of review
Near the beach and good restaurants
Negative section of review
Just old and dirty. The pope kept on tripping over at breakfast and there was cockroaches in our room
Los Angeles, California
Positive section of review
The suite setup.
Negative section of review
The bed is too low, and room 810 is infected with fleas. I had so many flea bite on my feet. They moved me to another room, after they sent maintenance up in which he took picture. No microwave not even in lobby. No Pets should be allowed especially if you're not going to thoroughly clean it.
Tropic, Utah
Positive section of review
Great location.
Negative section of review
Bathroom door was falling off.
Mobile, Alabama
Positive section of review
The place was very clean, closet in our room was spacious. The room was equipped with microwave and mini fridge which isn't a given these days. The sofa bed, pull-out ottoman, and room setup (desk as a divider between spaces) were all convenient. A missing lamp shade offered surprisingly helpful light.
Negative section of review
The building outside of our room had no a/c and was very hot. Breakfast left a lot to be desired (and we aren't picky- free is free) and we found ourselves eating it in our car with the A/C on to stop sweating. We had no wash cloths in our room and couldn't seem to find someone who might have access. Our tv didn't work; we noticed late our first night and were told maintenance would come in the morning. Reasonable enough, but they never came and when we returned earlier the next evening, we were told it couldn't be fixed and our option was to change rooms. Since we were leaving the next morning we stayed put, but tv is my favorite hotel comfort and it was disappointing. Overall, it almost seemed like the entire premises is had a singular employee on staff at a given time.
Nashville, Tennessee
Positive section of review
Breakfast was amazing Room was very nice
Williamsburg, Virginia
Positive section of review
Location
Negative section of review
There was only one elevator working so we had to wait more than 10 minutes for the elevator
