1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Laredo, Texas
Positive section of review
Hotel environment was a 10/10. Check in/ check out was easy and smooth! Everything clean and organized. Our room was so comfy and had lots of room! Front desk was super friendly! The breakfast was delicious! I would definitely book again when visiting Laredo!
Galveston, Texas
Positive section of review
Enjoyed the placement of the house. It is close to water and gives a nice breeze at night. Also this house is very modern. Amazing stay.
Negative section of review
There wasn’t anything this house didn’t have for us. The house was pretty close to perfect.
Dallas, Texas
Positive section of review
Central location, staff T front desk was more than excellent!
Negative section of review
The little snack area needs a better kind of food like maybe sandwiches or meats and cheese.
Higginsville, Missouri
Positive section of review
Good Location, Nice clean, comfortable room.
Negative section of review
Not much of a complainer but bathroom layout was not a convenient layout with the bathroom sink & mirror. And the room window looked out to another wall....would have been nice to see outside.
Stockbridge, Georgia
Positive section of review
Quiet rooms best sleep I had in a while.
Negative section of review
Nothing
Lake George, New York State
Positive section of review
Location and wait staff
Negative section of review
The front desk male staff should not be the first person guests are greeted with. We checked in on Monday, July 21 and he was not friendly, did not give me a pass for my husband's vehicle, and did not tell us if breakfast was included or have a welcoming demeanor. Also, there were holes in the ceiling that were taped. Rm 188.
Panama City Beach, Florida
Positive section of review
The beach view
Negative section of review
I had an absolutely terrible experience at this beachfront hotel, and I would never recommend it to anyone. From the moment we arrived, the customer service was horrendous—the staff were rude, unhelpful, and seemed like they couldn’t care less about our stay. The room itself was filthy; there was a disgusting booger smeared on the wall, hair all over the shower, and the whole place just felt like it hadn’t been properly cleaned in ages. The so-called “daily cleaning” service was a complete joke. They didn’t show up for the first few days, and when they finally did in the last two days of our stay, they barely did anything besides toss some towels into the room. We had to empty the overflowing trash bins ourselves and take care of basic cleaning duties even though the hotel clearly advertised daily housekeeping, including towel refreshes, trash removal, and more toilet paper. It wasn’t even that we were being messy—far from it—but the fact that we were left to clean up ourselves, against what was promised, was infuriating. The staff didn’t care when we brought up our concerns and acted like we were inconveniencing them just by existing. Overall, the experience was so unpleasant and disappointing that I will never stay at this hotel again.
Myrtle Beach, South Carolina
Positive section of review
Clean
Negative section of review
Was great
Las Cruces, New Mexico
Positive section of review
Breakfast was great. Staff was wonderful. My room was wonderful, but freeway traffic noise was unpleasant, but not much you can do about that. I would certainly return and in my future travels look for Drury Inn & Suites to stay at.
Negative section of review
Freeway noise.
Omaha, Nebraska
Positive section of review
The staff were absolutely phenomenal - every single one of them!!!
Negative section of review
Not enough towels for the amount of people. Took over an hour to get extras brought to the room.