1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Guerneville, California
Positive section of review
I can't say enough wonderful things about Cottages on River Road. From the moment I arrived, I felt wrapped in comfort, charm, and genuine hospitality. The setting is idyllic—nestled among towering redwoods with cozy cottages that feel like a perfect blend of rustic and refined. Everything was spotless, thoughtfully designed, and welcoming. But what truly made my stay unforgettable was the staff. Every single person I interacted with was kind, attentive, and went above and beyond to make me feel at home. Whether it was a warm greeting, helpful local tips, or just their cheerful presence, they infused the entire experience with heart. You can tell they care deeply about the place and the people who visit. Evenings by the fire pit, complimentary breakfast, and the peaceful vibe of the property made it hard to leave. If you're looking for a serene escape with soul, this is it. I’ll absolutely be back—and I’ll be recommending it to everyone I know.
Dallas, Texas
Positive section of review
SpringHill staff was extremely friendly from the moment you walk in. Housekeeping made sure to keep our rooms clean and tidy. Comfortable beds and the kids enjoyed the pool.
Negative section of review
Nothing to add. Everything was excellent!
Portland, Oregon
Positive section of review
The location was great, good lighting at night in the parking lot and free parking. The bed was comfortable.
Negative section of review
The interior of the room was worn and could have been kept up better. For the most part, everything was clean but some areas were damaged, needed paint or replaced. All the mirrors were hung for short people.
Bend, Oregon
Positive section of review
easy to find and nearby lots of good restaurants
Negative section of review
the person at the night desk and phone, was rude and said the last check in was 10pm after i spoke to them to confirm my stay and mentioned my flight didn’t get in till 12am. wifi didn’t work
Reedsport, Oregon
Positive section of review
That i could reserve online
Negative section of review
Well the fact that when we got there to check in, the gentleman at counter didn't know what he was doing so had a lady on the phone who was rude. I presented my confirmation # and she said nope sorry we overbooked. The worst customer service from both of them!
Monterey, California
Positive section of review
Very clean,good location
Negative section of review
One window latch to open window was broken & room was stuffy.
Stockton, California
Positive section of review
Spacious and comfortable
Longmont, Colorado
Positive section of review
Generous room size
Negative section of review
No pool
Bismarck, North Dakota
Positive section of review
horrible smell.... not renovated, cops and ambulance were there when we went, so we turned around at the door and canceled
Negative section of review
nothing
Myrtle Beach, South Carolina
Positive section of review
Easily access to the ocean
Negative section of review
On the 1st floor