1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Reno, Nevada
Positive section of review
The staff at check-in was great! Upon learning that my wife had fallen and was having trouble walking, we were checked into an upgraded room, at no extra cost, so she would not have to walk so far to get to the room.
Negative section of review
The location was more difficult to get to because it was downtown.
Salem, Oregon
Positive section of review
Very clear room. Great breakfast, The lady that was in the breakfast room was awesome, friendly, and very helpful. I would have to say she was the only one that was though.
Negative section of review
The front desk staff was not friendly cold even.
Ontario, Oregon
Positive section of review
Breakfast was great. Location was a bit away from the interstate. Liked that the room had a microwave and fridge. The bed was very comfortable.
Negative section of review
People hung around in front of their rooms. No privacy outside your room.
Myrtle Beach, South Carolina
Positive section of review
Friendly staff, decent breakfast, clean, great water pressure. AMAZING COFFEE
Negative section of review
There was only one lady working that just seemed like she had an attitude when we were walking back from the pool because we were still a little wet.. We tried to dry off as much as possible. Had some loud neighbors, and we had to call the front desk twice. The beds were super firm. I like a softer bed but they were still comfortable enough to rest.
McAlester, Oklahoma
Positive section of review
We enjoyed the breakfast and was pleased with the selection of food offered.
Bozeman, Montana
Positive section of review
Nothing, it was filthy and run down.
Negative section of review
Front desk check clerk was so high he couldn’t perform his jib.
Weston, Florida
Positive section of review
Good location. Spacious room.
Negative section of review
Remodeling going on. Humidity smell in room.
Brian Head, Utah
Positive section of review
Nothing
Negative section of review
Unfortunately, our stay at this property was very disappointing. 1. There is active construction of a new hotel right next to the building — constant noise, dust, and dirt everywhere. 2. A strong, unpleasant smell hits you as soon as you enter the lobby. 3. The hallway is lined with old, dirty rubber mats in front of each door, which creates an unwelcoming atmosphere. 4. This is not a hotel, but a privately owned apartment. There are no staff or reception in the entire building. 5. Guests are asked to remove their shoes inside the apartment, but the entrance rug is visibly dirty — please see attached photos. 6. One of the windows is broken and held together with masking tape that has disturbing warning messages written on it. 7. The apartment view is of bushes only — not the mountain view that was suggested. 8. The pool area looks nothing like the photos. The black pool liner is stained, and the surroundings are uninviting. 9. The hot tub was out of order, and the control panel was taped over with a note saying “No.” 10. The sauna is located inside the bathroom and is only accessible through the gym. The layout is awkward and uncomfortable. 11. Although a dishwasher was listed in the amenities, there wasn’t one. Still, guests are required to wash and dry all dishes and take the trash outside upon departure. Overall, this was a very unpleasant experience and did not meet our expectations at all. We’ve stayed at many other places before, and this one was by far the worst.
Wytheville, Virginia
Positive section of review
Nothing
Negative section of review
They double charged us and refused to take responsibility and offer a refund for half. When checking in the man tried to only give us one room when we paid for two (or after the "no refund" four). The checkout was a brutal process. I'll spare the details. Not the smartest of people working at this place. Also, the breakfast was basically non existent.
Portland, Oregon
Positive section of review
Close to city center
Negative section of review
-Pictures did not match actual room. - Main curtain did not cover the entire window, leaving a gap for all to see in the room. - Had to pay for parking for each night when that wasn't mentioned on the reservation. - Hair found in most of our bath towels. - Homeless living outside building / parking lot.
