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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Crescent City, California
Positive section of review
The location was terrific for our plans. The tile floor in the room and bathroom were extremely slippery for the handicapped person on our party.
Negative section of review
The tile floors. We were able to buy some nonslip socks at Walmart to help during the night so the guest did not fall.
St. Augustine, Florida
Positive section of review
Great location and very friendly staff! The room was very spacious and clean. I really enjoyed my stay and will definitely return!
Negative section of review
I can’t think of anything that I didn’t like. The breakfast was also really good . Great value too!
Plano, Texas
Positive section of review
Been here a ton of times over the years. The front desk staff is amazing and helpful with any complaint
Negative section of review
Housekeeping needs to be supervised closely. I had used towels that were clearly refolded (not our own. We stayed one night). There was a tree roach in the room. The door didn’t lock when you closed it. I tried really hard but you could simply push the door open and it would open. The staff took my concerns seriously. I appreciated they and will be going back. The other times that visit I didn’t have as many issues.
Roanoke, Virginia
Positive section of review
Clean room, attentive staff, a great place to stay!
Fife, Washington State
Positive section of review
The staff was helpful and gave me a refund.
Negative section of review
Broken or missing switch covers Inoperable lamp Dismantled furniture Upside down art work Food splatter on wall Moldy shower curtain Homeless camp in parking lot Dishes done in the parking lot laundry done in the parking lot
Park Rapids, Minnesota
Positive section of review
It just felt.. nice being there.
Negative section of review
I don’t have anything bad to say, we enjoyed our stay
Memphis, Tennessee
Positive section of review
Good location
Negative section of review
Got into our room, did the usual safety precautions, checked our beds for bed bugs and thankfully nothing. Then we find a dead roach under our mattress. Had to be moved to another room, did the precautions again, no roach but really stained and dirty bed sheets. Had to get new sheets. Was told we would get charged to $50 for the room and inconvenience but never got any refund
Spokane Valley, Washington State
Positive section of review
Nothing
Negative section of review
It was very dirty, stains on towels and sheets, hair on sheets, mattress was stained, door jam and floor molding in bathrooms were coming off the wall, fire alarm kept chirping, floor was sticky, parking spots were very narrow. My confirmed reservation was canceled and they had to put us on different floors and not next to the other part of my party. We were there for the weekend and didn’t get a change of towels. Light bulb was missing in lamp. It was $150 a night and I expected at least a decent clean room for that amount of money.
Skokie, Illinois
Positive section of review
Nobody smoking that I could smell. Ana for checkout listened to my input and was very helpful!
Negative section of review
Rude front desk female Friday and Saturday evening. She glared out me multiple times during my stay coming and going each time. She would yell at people to pull a door closed that was not completely closing on its own. She yelled at me to close it and said why not fix it. After that I was her enemy.
