1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
St. Charles, Missouri
Positive section of review
The hotel is beautiful! The staff was nice & attentive whenever possible. The free breakfast was great! The food was fresh & the fruit was delicious! They also offer a free happy hour allowing guests of age to enjoy 2 drinks of choice on the house
Negative section of review
I didn't like the checkout time being so early. I understand the hotel is large & they have to get folks out in order to allow new guests in, but 11 am is a push. I also think they need to provide more handicap spots in the front & add handicapped spots onto the back lot. The beds are not the worst nor are they the best. The beds are a bit firm for my comfort, but the pillows are superb! The pool is a little small & can be consumed with kids. Maybe an adult pool & a separate family pool would be ideal
New Orleans, Louisiana
Positive section of review
Lafayette is a great location and the staff we interacted with were very friendly and helpful. The room was nice and clean. The lobby smelled incredible and the toiletry products in the room were top notch.
Whittier, North Carolina
Positive section of review
It's cute if you're going away for a weekend
Negative section of review
There was a light switch in the kitchen that controlled the lights on the patio it had no covers and wires were exposed the TV on the balcony was broken and cracked the shower did not work properly when you tried to use it only half of the spouts worked and it shot water all over the bathroom in the walls there was also a couch bed that you could not use and it was tide shut and another issue was the fact that there was four or five remotes in the house and only two of them actually went to the TVs I paid the price that the website said I would and 10 hours after we have already left that area and traveled back home I get a message at 2:30 in the morning saying they're trying to charge me an extra $60 I called to the office and the person just told me I have to call back tomorrow he has no idea what's going on
Los Angeles, California
Positive section of review
Nice room. Super convenient location. Nice staff
Flagstaff, Arizona
Positive section of review
It was convenient and the room was clean.
Negative section of review
The TV needed a software update and couldn’t make it to work.
Bensalem, Pennsylvania
Positive section of review
Friendly staff and very clean
Negative section of review
There was nothing that I didn’t like
San Antonio, Texas
Positive section of review
The front desk staff was kind
Negative section of review
The hotel itself is not in a safe area and smelled like cat urine. My room had lots of roaches and rat poop. There was a couple fighting all night and morning outside the front of the hotel
Herndon, Virginia
Positive section of review
Comfortable & nice.
Negative section of review
The TV didn't work.
San Francisco, California
Positive section of review
Location
Negative section of review
Expensive parking
Houston, Texas
Positive section of review
Clean
Negative section of review
The elevator was broke for a few hours