1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Las Vegas, New Mexico
Positive section of review
The resturant service was friendly and the food delicious. The room was small but comfortable. The pillows were small and square which seemed inadequate, surprisingly, they were very comfortable.
Negative section of review
The bar was not open, as I was hoping for a cocktail upon our arrival. The resturant did not serve alcohol either.
Champaign, Illinois
Positive section of review
The customer service representative was very helpful and nice excellent customer service
San Francisco, California
Positive section of review
Nice lobby & yard Clean rooms Excellent location
Negative section of review
Parking is NOT included with your room Parking is also egregiously expensive compared to other options on the Wharf ($64/night for guests)
San Jose, California
Positive section of review
The place was so convenient for where I want to go
Negative section of review
Like the cleanest of the room but don't like the parking charge.
Kelso, Washington State
Positive section of review
The rooms are clean as well as the lobby.
Negative section of review
The breakfast was average.
Palm Beach, Florida
Positive section of review
Absolutely first class in every respect.
Negative section of review
Nothing
Gulf Shores, Alabama
Positive section of review
Location wasnt great but not bad either.
Negative section of review
The stay the cottage essentially ruined the last days of my vacation. When we decided to extend our vacation in the area for a couple more days, we chose to stay Eagle Cottages since there was no availability in the condo we were staying in. Upon checking in (the cardinal) my daughter found a dead cockroach underneath one of the beds. Despite this, I decided to continue with our stay, so I removed the bug and flushed it down the toilet. Later in the evening, I went in one of the bathrooms and pulled back the shower curtain and to my shock was the largest cockroach I had ever seen crawling up the shower wall. Knowing how terrified my wife is of these bugs I was reluctant to tell her but when she heard my reaction to what I saw, I had no choice. Furthermore, my wife has asthma, and these cockroaches can serve as a trigger for an asthma attack. This all being said, my wife and daughters were now terrified to stay any longer, so we all slept uncomfortably in the living room on the small chairs and couch until we could check out a day early the next morning. Seeing the roach in the cottage also drew my attention to the numerous other issues like gaps between the floors and base boards, a big hole in the floor at the bathroom threshold where the roach was seen, a large gap the bottom of the front door, a dirty air condition vent and spider webs on the dining room chandelier to name just a few things. In the morning, I went to the rental office to inform of our early departure and to seek a refund for the day I wasn’t staying. I was told that the palmetto bugs are part of the environment and there is nothing they can do about them and a refund would not be given. ( Might I add, these bugs are American Cockroaches. Palmetto bugs seem to be a name that people use to make them seem less disgusting). I asked to speak to a manager at which point I was denied and told both managers were on personal leave and the attendant didn’t want to call them. When I returned the key before
Fernandina Beach, Florida
Positive section of review
Close to the beach affordable and clean
Negative section of review
Hidden fee not explained in the booking and it was a non-refundable that should be upfront to tell you before you book
Warren, Michigan
Positive section of review
The rooms were amazing for the price!
Negative section of review
The breakfast was all cold food!
Pocomoke City, Maryland
Positive section of review
Location ,friendly staff
Negative section of review
Water temp and shower pressure