1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Diego, California
Positive section of review
Everything was seamless. I checked in online and they notified me when our room was available. When I arrived to pick up my key at the front desk, the line was a bit long but they were quick. Elevator was fast and I like the assigned elevators. Our room was a renovated corner room. Spic and span clean and lots of space. Really love how thoughtfully they designed the room. Whenever I stay in a hotel, there’s always something to gripe about. Not here… enough hooks to hang towels, amenities provided in the room, enough surfaces to put your stuff, enough outlets for your plugs, they even have motion lighting under the beds for when you get up in the middle of the night. Checkout was a breeze too. We’re local to San Diego so this was a staycation for us… planning to go back for future staycations.
Negative section of review
Resort was a little higher than what booking.com showed when I booked (it was corrected when I checked in). Parking was also higher than what booking listed. Make sure to check Grand Hyatt’s website.
San Luis Obispo, California
Positive section of review
Clean, well decorated home, with appropriate level of amenities (kitchenware, cleaning supplies, shower supplies, etc.). We were happy with the size of the property (perfect for 4 adults) for both hanging out during the day and sleeping at night.
Negative section of review
More info about the fact that the second bedroom was in the loft (thought loft was in addition to the 2 bedrooms) and that there was a steep staircase to get up to the loft (which had such a short ceiling that we had to crawl around the room (not enough space to stand). It worked out, but would have appreciated knowing that ahead of time, as if we had physical limitations to get up those steps or move around without walking, we wouldn't have been able to stay here.
Indianapolis, Indiana
Positive section of review
Fallon, at the front desk, was absolutely fantastic. She went above and beyond to make sure that we got the correct room. Our entire stay was great.
Costa Mesa, California
Positive section of review
Although it’s in a busy location, I found it to be very quiet. The location is perfect and the rooms are spacious and comfortable.
Negative section of review
The limited front lot parking if you get in a little late at night.
Paso Robles, California
Positive section of review
The staff is very friendly , breakfast was great and well stocked . Room was ready and surroundings are quiet .
Negative section of review
While the hotel was great the price compared to other hotels was a little high .
Hershey, Pennsylvania
Positive section of review
Newly renovated room. Clean and comfortable. Good value accommodation.
Three Rivers, California
Positive section of review
Pool, location and spacious home , washing machine
Negative section of review
Would have liked some tea bags / coffee
Estacada, Oregon
Positive section of review
We enjoyed our stay! Loved the full kitchen.
Oklahoma City, Oklahoma
Positive section of review
Clean, friendly staff.
Bellevue, Washington State
Positive section of review
Convenient
Negative section of review
No coffee in room, no coffee in lobby this morning. Poor service. They don’t care
