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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Dallas, Texas
Positive section of review
Our room was a bit bigger than I expected it. I know its a much older building, but they definitely gave it a modern feel. The bed was beyond comfortable to sleep in. My only gripe was the thinness of the comforter for the bed. Breakfast was just what we needed. There was a lady who was working Saturday morning during breakfast hours who was super friendly, conversational, and overall gave you the right dose of dopamine and serotonin that you needed to start your day. She was super sweet to all the little ones in the the hotel too. Since my husband and I were working the DIFF Dallas Festival that weekend we appreciated how close in proximity our hotel was to everything! We were able to go to Shake Shack, hit the Virgin Hotel for interviews, and get to the Cinepolis Theatre fairly quickly. And for the price we paid it was perfect.
Negative section of review
Only that one of the elevators wasn't in all that good of a working condition. They also did not carry cash at the front desk. Considering where we were in Dallas I could see how being debit/credit or digital pay only would make sense. A great way to reduce any chance of crime happening in their place of business.
Niagara Falls, New York State
Positive section of review
Relatively close to Niagara Falls, our destination. Staff was decent and helpful when approached.
Negative section of review
Room smelled terrible like old casino cigarette smoke. TV remote, desk, table, drawer areas were sticky to the point we took our own sanitizing wipes and cleaned up ourselves - which I have never had to do in a hotel before. Bathroom looked dirty on the walls and floor, we decided to not even use the tub because we felt cringy about cleanliness. Pool was so dirty, no clue when the last cleaning was. Mold was all around the edges, random garbage was at the bottom of the pool, bandaids on the side of the pool area that remained for the duration of our stay. Breakfast was ok, very basic very simple, just ok.
Los Angeles, California
Positive section of review
The diner downstairs has free coffee and fantastic fries. Great location and friendly staff.
Negative section of review
There’s only a glass wall between the shower and the bed. Questionable design choice. The bathroom was only semi clean and the room as well as the entire hallway smelled really weird.
Newark, New Jersey
Positive section of review
I was supposed to get breakfast included in my price and didn’t
Negative section of review
I was supposed to get breakfast in my stay and didn’t. The ATM was broken , The front desk could t process my credit card and there was nothing wrong with my card
Sandusky, Ohio
Positive section of review
Great Wi-Fi beds are soft it makes u not want to get up
Biloxi, Mississippi
Positive section of review
Everything but pool being shut down..
Negative section of review
Pool was closed
Clayton, Georgia
Positive section of review
Convenient
Negative section of review
Room needs updated and things fixed
Daytona Beach, Florida
Positive section of review
Easy acces
Negative section of review
Furniture at the room too old and broken
Candler, North Carolina
Positive section of review
Nothing
Negative section of review
Everything
Sacramento, California
Positive section of review
Peaceful ad quiet
Negative section of review
Bed felt lumpy, like a large person lay down in one spot and caused the bed to dip down in that spot.