1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Chicago, Illinois
Positive section of review
the layout of the room is great for 3+ people, theres ample room on either side of the bed, and the bathroom sink counter allows people to put things on either side. theres a closet for hanging towels or clothes, extra pillows already in the closet. the towels were comfortable enough. free tea and coffee though i never used any. the pool and gym were very very clean. the location is literally next to a subway entrance/exit- i was very pleased with that. also next to a chipotle
Negative section of review
the bed was too soft for me. only 3 elevators
Carmel, California
Positive section of review
If there were any flaws, they were offset by the fact that my cat was allowed to stay with me! They accommodated my cat and me with hospitality. One of the only places in Carmel that believes a cat is a pet too. Thank you! Also it is an entirely walkable area - to shops, to restaurants, and to the beach. They had a few parking spaces in the back - one of which I was able to grab.
Chicago, Illinois
Positive section of review
The location was perfect and walkable distance for everything (venues, food places, attractions). The room was bigger than I expected! Bed was on the harder side but was still comfortable. I felt safe with the security staff there.
Negative section of review
TV was smaller than anything I've seen. It was okay though since I didn't stay too long in the room at all to watch TV.
Cambridge, Massachusetts
Positive section of review
The first room they gave us smelled so bad, like mud. Then, we requested a room change. The second one was better but quality was okay in general.
Negative section of review
The balcony was so dirty, and there were spider webs.
Santa Rosa, California
Positive section of review
Awesome staff! Very knowledgeable about things to do in the area. We loved their suggestions and had a wonderful day! Great bedding also!!!
Torrey, Utah
Positive section of review
Casitas was very comfortable and clean. Keyless entry made it easy to access. Heads up, the shower is VERY small and a bit slippery.
Rockport, Massachusetts
Positive section of review
The staff was very friendly. The rooms were very clean and location was absolutely perfect. I would stay here again.
Negative section of review
I had no remote for the TV, even though owner was in contact with me about it. I was surprised I didnt receive any compensation back for the inconvenience. I had a 7 year old daughter with me and once we were back in room the wifi was not working and we couldn't watch TV. So it was very frustrating.
Denver, Colorado
Positive section of review
That they had a parking garage that was well lit. I checked in late and the front desk was extremely helpful.
El Paso, Texas
Positive section of review
Clean, friendly staff,and good parking and, great location to restaurants!!
Windsor Locks, Connecticut
Positive section of review
Rooms were modern and comfortable. Staff was friendly and accommodating.
Negative section of review
Pool was very small