1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Dunsmuir, California
Positive section of review
The motel is located in a peaceful area with lots of trees. The buildings, while older, were clean and well-appointed, and there was a lovely little patio to the side of the kitchen area of the "family room" that was perfect for breakfast. The Penny's Diner (located conveniently nearby and recommended by the desk clerk) is a 1950s-style experience with delicious flame-grilled burgers and the crispiest onion rings I've ever eaten. An economical choice if you want to visit Mount Shasta, and are willing to drive a little further to do so.
Negative section of review
When we attempted to close the deadbolt of the front door, it stuck fast and we couldn't get the door open again! Luckily we were able to go out through the patio door to seek assistance and, when the desk clerk couldn't open it either, the owners came and were able to resolve the problem. So, BIG thanks to them...but the "stickiness" of these deadbolts should probably be checked up on, especially on rooms without a second door!
Peekskill, New York State
Positive section of review
Just a very good trip. The room was very very good. The view was spectacular. The staff was good and I definitely go back there again
Negative section of review
The cleanliness, the quickness to get the room and the view
Las Vegas, Nevada
Positive section of review
That everything was close! Didnt have to walk far to get to something fun!
Negative section of review
The smell and noise after 1am
Greensboro, North Carolina
Positive section of review
I like the location...it was near restaurants and stores.
Negative section of review
I really didn't have any dislikes but the street is known for being busy area.
Anaheim, California
Positive section of review
The rooms were clean and checkin was fast and simple.
Negative section of review
The TV was pixelated and the video kept distorting and choppy and the sound was stuttering. I asked to be moved and the front desk staff was happy to help. Unfortunately, the second room had the same issue and when I called the front desk back this time she responded saying "well we already moved you once, i mean, if you dont like it you can always leave..." The following day I went to open the room window and noticed there was no screen so I called once again and they sent someone up who told me there was nothing they could do. I pointed out that all the other rooms had screens and most were vacant and he then went and grabbed one from a vacant room to replace the one mine was missing. At the end of my stay I tried to extend my reservation and they told me they wouldnt rent a room to me because of all the complaints. Their customer service is horrible, the women at the front are very rude and their attitude seemed directly related to the fact that im a white male. I was very polite and had no attitude and I gave them no reason to dislike me and was treated like I was disrespectful and rude to them.
Los Angeles, California
Positive section of review
The hotel was very clean and the staff was helpful
Healdsburg, California
Positive section of review
Beautiful and quiet.
Negative section of review
Beautiful, quiet and clean.
Paw Paw, Michigan
Positive section of review
Very clean, large elevators and friendly staff! A small but mighty feature; the room door stays open which made it so much easier to navigate the luggage cart in and out of the room.
Bethel, Connecticut
Positive section of review
The accessibility for my wheelchair was perfect. I now know where to actually find a room that I can actually use
Negative section of review
The parking lot! A semi truck tried to pull into the lot and asked me to move my van from the handicap parking lot! Seriously told me to "Go ahead and just move so he can get in!" Then since there were other handicap drivers parked he still struggled. Maybe truckers need to know that the lot is not suitable
Fort Lauderdale, Florida
Positive section of review
The shower was dirty, the carpet is dirty, it smells in the hallway
Negative section of review
Everything, the hotel should have been cleaner and look better