1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Provo, Utah
Positive section of review
I will definitely be coming back. The bed was perfect and the breakfast was very nice
Grapevine, Texas
Positive section of review
Window was open when arrived no air conditioning on. Window lock was broken.
Bedford, Texas
Positive section of review
Very well kept facilities and amenities, and friendly staff.
Negative section of review
Parking was slightly hard to get close to our room but otherwise good.
Anaheim, California
Positive section of review
The staff was very nice and the breakfast was great!
Negative section of review
I wanted to give this hotel a good rating because the staff was so nice but it just wasn't up to par with others in the area at this price point. It's very outdated and worn down. There were socks and toys left in our room from previous visitors, the hallway smelled old and dingy, and the elevator took forever every single time we went to use it. The living room has an odd couch in it which limits the already tight space. They had 3 towels in our room, for 4 people, in a room that is supposed to accommodate 6 people. At this price point, I didn't expect luxury but I did expect it to be higher quality than it was. Also, there are 2 Homewood Suites locations in the area and when you look them up on Google, this one is the "Main Gate" location and the other is the "Convention Center" location. I'm not familiar with the area and I thought "main gate" implied it was closer to Disneyland but it is not. The other is much closer, seems to be more updated, and has better reviews. When I looked it was the same price as well. I noticed this right before I checked in and I regret not booking at the other location. I've also stayed at The Clementine before and while it cost more, it had much more space, was closer to the park and I was much happier with that stay.
Cocoa Beach, Florida
Positive section of review
Close to beach and great restaurants
Negative section of review
Cold water in one of the sinks when using hot water
Sellersburg, Indiana
Positive section of review
Convenience to where I was going
Negative section of review
The fact they asked smoking or non smoking and when I get there I can smoke in room but I asked for a smoking room. They said they had a pool, they do but it was closed for the whole time. So I feel cheated cause that's why I chose them
Peru, Illinois
Positive section of review
Close to restaurants and stores
Negative section of review
No complaints
Chicopee, Massachusetts
Positive section of review
Location near highway
Negative section of review
No elevator
Sturbridge, Massachusetts
Positive section of review
Absolutely nothing
Negative section of review
Overflowing garbage, rotten wooden entrance, wet mattresses piled in and around a dumpster, unpaved parking area - I could not stay there, and asked booking.com for a refund. I was told that the proprietor would “try” to make “accommodations.” There apparently is no way to get through to booking.com’s “customer service.”
Myrtle Beach, South Carolina
Positive section of review
The pools
Negative section of review
Elevators sometimes not working
