1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Winchester, Virginia
Positive section of review
Location was right off the interstate, it was a basic, no frills place for an overnight stay. The staff were very nice.
Pittsburgh, Pennsylvania
Positive section of review
I liked the building and the room was clean and used the space in a clever way.
Negative section of review
I hated the check-in experience. It's too many steps. First book thru booking.com then there were several other steps and I still was on the phone holding for customer service for 15 mins. Then I had to get the code and figure all that out. I don't always travel with a plan and often roll into a town and need a place to stay on the fly. The process here was a pain and I miss the front desk concierge!
Los Angeles, California
Positive section of review
Location, staff (including valet staff), the room was amazing…
Negative section of review
There was nothing that I didn’t like! Everything was great…
Denver, Colorado
Positive section of review
Very well maintained and great location.
Negative section of review
No free parking
Page, Arizona
Positive section of review
Staff were super friendly and helpful.
Negative section of review
The shower head had a constant drip after I took a shower. I made sure the water was off too.
Braselton, Georgia
Positive section of review
Loved it, very clean
Negative section of review
It was too far from where my grandkids were. Not your fault. It was the closest available.
Virginia Beach, Virginia
Positive section of review
Right on the beach
Negative section of review
Only one, very busy, elevator.
Falls Church, Virginia
Positive section of review
The room was clean and comfortable. The location was great and the room was quiet. The bakery was awesome and I'm glad it was included with the room.
Negative section of review
To shut off the lights by the bed, I had to get out of bed or stretch to turn the knob. The TV lost sound and I tried everything to get it back to no avail.
Springfield, Massachusetts
Positive section of review
The water heated up nicely. The location was close to many things, very convenient.
Negative section of review
Online it said free breakfast, but there was none. The room and halls smelled like smoke and weed. The bedroom was an awkward, uncomfortable temperature and the thermostat didn’t work. No duvets, only thin sheets. No kettle and no microwave.
Minneapolis, Minnesota
Positive section of review
Location was great, beds and decor were quite nice.
Negative section of review
I thought I was getting breakfast included, with my booking, but this was apparently not the case when checked in. Also at check in, we were charged for parking, only to find out later that parking fees were being waived. When we returned to the desk they thankfully waived the fees. In general, the check-in staff member was not friendly or inviting.