1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Pigeon Forge, Tennessee
Positive section of review
Reservation was easy with no pay online, we got there and the lady at the desk was so nice and fast at checking our 4 rooms in. Smelled great, new looking, great breakfast beds were absolutely the most comfortable beds we pulled the covers back so we could purchase our own mattress like this one. Built in shampoo and conditioner in the shower was fabulous because I forgot ours
Negative section of review
There wasnt anything we did not like.
Branson, Missouri
Positive section of review
The rooms were very clean and spacious. Everything was in the room as you would expect. Getting extra towels from the front office was no problem. We were here for five nights and never ran out of soap or toilet paper. Our room had paper towels, dish soap and a compliment of dishes. A great value for a vacation.
Negative section of review
The concierge service. Fyi, time share pitch.
Flatonia, Texas
Positive section of review
The staff was great with all of my requests (pkgs delivered, extra towels, no housekeeping services needed, answered my questions about the area, etc.). The bed was fine, room spacious, the freezer in the fridge actually froze my bottled water, & the hot water in the shower was a dream.
Negative section of review
The wifi didn't work in my room, although they had 4 routers. There was a stain in the toilet & the bathroom smelled regardless of how much Lysol I used.
Omaha, Nebraska
Positive section of review
Very nice hotel, great value for the price. Beds were comfortable, the suite was nice and big for our large family. The breakfast was great and the staff was friendly. It's further from the zoo which was the reason for our trip, but worth the extra drive. Would def stay here again!
Negative section of review
We needed towels and no one was at the front desk. We waited about 15 minutes and rang the bell. It was later in the evening time, about 9:30 pm. That is my only complaint.
Charleston, South Carolina
Positive section of review
The location was perfect! I'm a James Island native and had guests in town so I wanted them to be close to my parents house (down the street). The cottage wasn't far from all the places we visited. Hosts had almost everything we needed and the beds were sooooo comfy!
Negative section of review
The house was amazing of course, but the upstairs bed was hard to access via staircase. It is quite narrow and hard to carry things up and down. Other than that, everything else was perfect.
Winnemucca, Nevada
Positive section of review
Although check-in was delayed for more than an hour, the manager comped us a meal to make up for it. Also, I forgot a small bag when we left and the head housekeeper sent it to me UPS. I am grateful.
Negative section of review
We had to wait over an hour to check in because they were short staffed on housekeepers.
Phoenix, Arizona
Positive section of review
The room was nice, cool, modern. Pretty good location, close to downtown sports venues. Bar and restaurant on site with great selection of wines and other drinks.
Negative section of review
The parking situation sucks, I had to park in the back, carry my luggage up 4 flights of stairs when I 1st got there. Dont forget your room key or the elevator won't work.
Tysons Corner, Virginia
Positive section of review
I liked the amenities and how comfortable the room was. The bed was my favorite!
Negative section of review
It could have been cleaner. There were many nooks and crannies that could have been cleaned thoroughly.
Tuba City, Arizona
Positive section of review
Clean, room was nice. Large grassy area outside. Breakfast was good
Negative section of review
Small beds
Kenner, Louisiana
Positive section of review
Barely anything
Negative section of review
The food? Overly sweet! Breakfast? Barely any good options. No Airport shuttle even though it’s advertised as having an airport shuttle. Staff? Not eager to help. Constant problem of lights going out!