1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Anaheim, California
Positive section of review
Parking location. And second floor without asking if I can endure my walk far to walk to another floor. Got the worst traffic right in front of my room! Loud cars and bright lights shining into our room directly in my eyes. I was also annoyed with how abruptly we were woken up. The front desk could have offered to call us for a wake up call. Instead she walked away as soon as the encounter of checking in, was over.
Negative section of review
No customer service attitude. I was abruptly woken and ruined my headache and day. Then no creamer for coffee??? Just what do u need no thank you. You need give your customers good feedback so we will return. Friendly does get return customers you know
Manhattan Beach, California
Positive section of review
Location was excellent and apartment was very clean. Staff responded efficiently to requests.
Negative section of review
Back entry at glass door and balcony needs some illumination at night. Apartment has no kitchen or kitchenette but a coffee maker should be provided.
San Bruno, California
Positive section of review
The room design was great and it was newly renovated. Very clean
Negative section of review
The lobby is very plain which made me skeptical about what the room would be like at first and I was pleasantly surprised. The texture of the fiberfill in the pillows was very lumpy. And the towels could be a bit plusher.
Berkeley, California
Positive section of review
Amazing place. Make sure you book a bay view room.
New Orleans, Louisiana
Positive section of review
Location is nice Hotel looks modern
Negative section of review
Staff was extremely rude! We came at 6.30 am but check in is at 4 pm so we kindly asked if we can check in earlier (I was looking online that they had available rooms) and woman said that we can check in only at 4pm and there is no other options. She was looking at us like we are shi So after laying on sofas for few hours another woman came and we asked her the same question and she gave us a room in 5 min! And also the room doesn’t have windows
Tonawanda, New York State
Positive section of review
Location as excellent Nice rooms
Negative section of review
Loud guests Could hear people all night
Charlotte, North Carolina
Positive section of review
Great friendly staff.
Shipshewana, Indiana
Positive section of review
We had a great stay!
St. Petersburg, Florida
Positive section of review
Beautiful staff
Negative section of review
Room was smoky
South Yarmouth, Massachusetts
Positive section of review
Location
Negative section of review
NA