1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Williamsburg, Virginia
Positive section of review
The property was VERY clean and well maintained. The room was clean, bathroom was in excellent condition and beds clean and comfortable.
Negative section of review
I know it’s not just this IHG hotel, but I don’t know why they have gone to needing coupons for the breakfast. One of the things keeping me from giving them a higher score is that we were only given a coupon for four people (we have 5 in our family). The breakfast was mediocre at best and cost $14.95 if you didn’t have a coupon. 2 of the 3 days we were there, we either door dashed or went out for breakfast.
New York, New York State
Positive section of review
Great location. Close to subways. Easy to get to West side and to Times Square. Comfortable bed. Free water bottle fill ups.
Negative section of review
No window to the outside. Room was very cold.
Pismo Beach, California
Positive section of review
Liked that they worked with us because I had a disabled client with me
Negative section of review
They had mold in the bathroom. Told the manager
Mackinaw City, Michigan
Positive section of review
Great location, close to restaurants and shops.
Negative section of review
TV didn’t work, a little outdated.
Yuma, Arizona
Positive section of review
Price & location
Negative section of review
When mopping the bathroom the baseboards had absorbed all of the floor dirt. The bathroom baseboards need to be cleaned and repainted. If showering in the bathtub there is no handle to assist stepping over the tub rim. There was no flip over security device on the exterior door.
Paso Robles, California
Positive section of review
Bed was excellent.
Negative section of review
Nothing
Rehoboth Beach, Delaware
Positive section of review
Rooms were clean.
Negative section of review
No elevator and breakfast was horrible
Salem, Oregon
Positive section of review
Very clean
Jackson, Wyoming
Positive section of review
Location
Negative section of review
Breakfast. Too busy and not enough space Room too old
Washougal, Washington State
Positive section of review
Towels were dirty, bed was dirty
Negative section of review
Smoke smell