1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Perfect location but I did not realize it was a Bonvoy brand till we arrived. Never did anything I read mention that word. It’s ok but I wish I knew as the Bonvoy brand is known for being super compact. I would have preferred another 2 or 3 feet of space but we made it work!
Negative section of review
Room a bit tight even for NYC. Breakfast area needs enter and exit signs as all first morning guests were going in the wrong side staff wanted you to enter from. Chaotic breakfast People should enter away from the coffee line in my opinion
Chatham, Massachusetts
Positive section of review
Room was large, great balcony over-looking gardens and pool, pool is a splendid place to swim and relax, and breakfasts were excellent, especially the 2nd day of our stay.
Negative section of review
Nothing
Sebastian, Florida
Positive section of review
Everything, especially the room.
Negative section of review
I had my 18 yr old Chihuahua in a his stroller with his leash on , I was surprised that the bartender told me he couldn’t be there, Sandbar
Miami Beach, Florida
Positive section of review
very beautiful and very clean
Atlanta, Georgia
Positive section of review
The lady at the front desk was very nice and professional. The check-in process was smooth.
Negative section of review
We woke up to the floor being flooded with water that had drained from the air-conditioned inside the room. My wife stepped out of the bed and fell down by slipping in the puddle water on the floor. She injured her back from the fall.
Lebanon, Tennessee
Positive section of review
Breakfast was ok
Negative section of review
Didn't like the bed bugs, told staff and it got dismissed.
Counce, Tennessee
Positive section of review
The decorations
Negative section of review
The door and the key were not easy to lock and open. The house smelled like a mildew smell.
Smithfield, North Carolina
Positive section of review
Rooms clean
Negative section of review
Staff unfriendly
Madison, Wisconsin
Positive section of review
Clean pool
Negative section of review
Staff is mean