How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent Reviews
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Beachfront PCB Escape with Free Beach Chair Services
Panama City Beach, Florida
Average Review Score: 10-
Positive section of review
The location was great. We were close to several restaurants and marinas where we had booked excursions. There were also a few bars close by including the one at the condo, from which we got excellent service. Our host was prompt in answering questions and was very nice to work with. The condo was clean and kitchen was well stocked. Everyone had comfortable sleeping and it was nice to have a washer/dryer in the condo. We had a beautiful view of the beach and the beach and water was gorgeous. Crystal clear and saw dolphins every morning as well as some sting rays a couple of times.
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Negative section of review
The only issue we had was the main elevator that was by our room went out several times during our stay so we had to walk a long way to another elevator or take the stairs (we had one friend that has health issues and really struggled with both stairs and long walk to other elevator.
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Big Bear Spa Suites
Big Bear Lake, California
Average Review Score: 8.3-
Positive section of review
I requested for bedding to be changed. It was not changed the entire time we were there. I was left a bag for me to change my own bedding.
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Negative section of review
Clean the rooms and at the very least change the bedding daily.
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Best Western Inn
Rice Lake, Wisconsin
Average Review Score: 8.3-
Positive section of review
WE finally did get in to our room and spent the night before our early morning field trip the following morning.
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Negative section of review
When we arrived at the hotel, the lobby was empty. We hit the "Find" button as instructed to call someone to register us and get us our room key but no one responded. We tried this 3 different times, allowing a couple of minutes each time for someone to arrive. We called the hotel and got no answer, I believe we were asked to leave a message. After 20 minutes of waiting, and 2 other guests arriving and waiting with us, we called Best Western Customer Support. Customer Support tried to help us but they did not have an alternative number for the general manager, just the main hotel number. By this time, I was starting to worry that something might have happened to the employee. We all searched the hotel (inside and out) but could find no employee. We couldn't believe that there was NO ONE around and yet the lobby contained an unlocked refrigerator unit full of beer and other alcoholic drinks for sale and a stand of snacks for sale. Anyone could have robbed the place not just of the sale goods but of the business center computer, etc. Just as I got off the phone with Best Western Customer Support a second time and started to phone the Rice Lake Police, an employee showed up and apologized and said the phone wasn't working (that doesn't explain the "Find" machine and the extended time that the employee was away from her post). It was a Saturday night after 7 pm and we knew that we'd be hard-pressed to find alternative housing at that point, so we did check in. The employee did nothing to compensate us for the half hour we spent trying to reach her, reaching out to the main Best Western Customer Support, etc., and did not contact the General Manager to see what she could do for us. I will never go back again! What a way to treat a Best Western Rewards member!
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Grand Vista Hotel Grand Junction
Grand Junction, Colorado
Average Review Score: 7.5-
Positive section of review
Friendly, helpful staff. Clean facilities. Great rooms, and restaurant/bar.
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Negative section of review
I didn’t dislike anything. But I still haven’t received room deposits back for both rooms.
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Microtel Inn & Suites by Wyndham Columbia
Columbia, South Carolina
Average Review Score: 7.9-
Positive section of review
everything was great . everyone was very kind and professional
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Negative section of review
if i had to say anything in my room there was a bit of a smell wasn't to undoable but it something they can work on especially with everything so great. the other thing was when i ask to get my sheet change, they told me that i was unable to stay in the room while it could be done or i can take my thing out of the room so they can change my sheets so for me that was inconvenience to me so I just change my sheets myself those was the only issue
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Emerald Grande
Destin, Florida
Average Review Score: 8-
Positive section of review
Location. Parking was easy as it was past season.
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Negative section of review
Light switches that did nothing. The master floor had dried drops of something that was cleanable. The floors were not sandy but needed to be cleaned.
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Fairfield Inn & Suites by Marriott Charlottesville North
Charlottesville, Virginia
Average Review Score: 8.4-
Positive section of review
Was generally what expected for price,.
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Negative section of review
Stayed for three nights and never had housekeeping. Were told every other day which would have been OK.
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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel
Asheville, North Carolina
Average Review Score: 8.3-
Positive section of review
The room very clean and comfortable
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Negative section of review
Location very good 5-15 minutes to just about everything
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Indigo
Myrtle Beach, South Carolina
Average Review Score: 7.2-
Positive section of review
I loved how it was on the beach!
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Negative section of review
I would say just getting the balcony ac checked!:)
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Pinnacle Port #311
Panama City Beach, Florida
Average Review Score: 8.2-
Positive section of review
Loved that the pool had a bar. Since our room wasn't available when we got there (2pm) we decided to go to the pool, grab a drink and then walk to the beach. That made it worth not being able to get in the room much more enjoyable. Overall everyone was very nice.
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Negative section of review
The dishwasher was very smelly at first. They had a technician come out and take a look at it while we were at the beach. It was still slightly smelly for the rest of the trip but it wasn't bad. The water just smelled like sewage inside the dish washer but the rest of the water in the unit from the shower and sinks was totally fine. We hand-washed the dishes since we weren't there much.
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