1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Long Beach, California
Positive section of review
That was the first and last time we stayed at this hotel. Staff so incompetent. We arrived with prepaid in full reservation, but hotel had no records of it. We were two guests, but at the check out when it came to credit our free breakfast that was included in our reservation, we were told that they have no record of my husband, when it’s clearly stated two guests at our reservation. At first we were even told that they don’t have free breakfast. I had to pull my confirmation of reservation email to prove them wrong and I’ve called booking.com to have the matters resolved. Staff on the end kept just apologizing, but it was too late. Now I’m waiting for my breakfast to be credited. I’m not even sure if that would even happen. Since by the time we were checking out, they have incomplete information of my reservation in the system. We don’t advise anyone to stay at this hotel. By the way, Italian food downstairs at the restaurant, was terrible! The worse we have ever tasted.
Negative section of review
Don’t recommend.
Visalia, California
Positive section of review
Hotel was great! The room was big, spacious and clean. Staff at counter at check-in was great and friendly. Free breakfast was good which provided eggs, waffles, bagels, toast and other breakfast items. The staff kept the breakfast area clean at all times. Hotel location was good for us and we felt safe as we walked at night to get some dinner from Taco Bell which was located a block from the hotel.
Negative section of review
No complaints for this hotel!
Belgrade, Montana
Positive section of review
Close to the AP with a shuttle if needed. We love Holiday Inn Express because the properties and amenities are always consistent with good standards.
Negative section of review
Nothing. We are always happy staying at a Holiday Inn Express IHG Property.
Kissimmee, Florida
Positive section of review
I enjoyed my stay. Great location, quiet room, clean and comfy bed, great staff( very kind and helpful. Great value for 3 night stay.
Negative section of review
The facility was older and could use some renovations. There was no microwave in the room and the hotel offered no breakfast. I prefer to have a bathtub. There was only a standup shower.
Chicago, Illinois
Positive section of review
Great location, close to everything we needed. The staff were super friendly and liked to chat.
Negative section of review
Hotel was outdated but we didn't mind. For the price it was okay.
Sioux City, Iowa
Positive section of review
Very quiet Very friendly staff Nice decor, fitting for hotel name
Negative section of review
Na
Santa Cruz, California
Positive section of review
The price n how close it was to areas n also staff friendly
Negative section of review
Ran out of hot water, bed noisy, mold in bathtub foset, no laggage carts
Pittsburgh, Pennsylvania
Positive section of review
Staff is very friendly and very clean . Good location .
Negative section of review
The air conditioner was really loud and was hard to set to stay at certain temperature. It stayed really stuffy in our room . No microwave in the king sized room . Only had one wash cloth for 2 people.
Ontario, Oregon
Positive section of review
Clean, friendly staff
Negative section of review
Nothing to complain about
Lake Mary, Florida
Positive section of review
very clean
Negative section of review
would like firmer beds