1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Philadelphia, Pennsylvania
Positive section of review
Gorgeous hotel. Rooms were so nice! Loved the gym access, but did not plan on gym ... So my fit was thrown together. Lol Shuttle to the airport was convenient.
Negative section of review
That you had to pay for parking. Communication from the front desk was not clear. When asked about the shuttle to the airport (by phone on our way there and at check in), was told to give them 5 mins and a shuttle will come take us to the airport. However, in the morning was told shuttle comes every 30mins to take guests TO the airport, but will come FROM the airport as needed. Miscommunication/misunderstanding of the shuttle service may have guests planning departures with not as much time as they thought. Please inform housekeeping that I'm sorry I was unable to leave a tip. I planned on it however the staff downstairs was just doing his job and not letting me leave my car downstairs for the 5 to 10 mins it would have taken me to get my last bag and mug. He insisted that he get my bag for me. So I couldn't even get the change I wanted to for the cash I wanted to break, I was all stressed out, and so no one got tipped that morning.
Branson, Missouri
Positive section of review
Location nice employees comfortable breakfast
Negative section of review
Nothing
Miami Beach, Florida
Positive section of review
Relax and and went out for a couple of meals.
Negative section of review
That the hotel had one working elevator.
West Palm Beach, Florida
Positive section of review
It was so clean now in the rooms is so clean
Negative section of review
Just don't have breakfast
Medford, Massachusetts
Positive section of review
Nice and quiet place
Negative section of review
Lack of parking Breakfast could be better
Allentown, Pennsylvania
Positive section of review
Very dirty and dated
Negative section of review
Nothing
Coeur d'Alene, Idaho
Positive section of review
The room was okay.
Negative section of review
Checking in was a pain. Talking to an East Indian on a kiosk screen that you could barely understand. Told me I was in room 31 but neglected to tell me that the room was in a building across the street. So, it was the most frustrating experience I've had checking in to a room before. I wouldn't stay there again just because of that.
Atlanta, Georgia
Positive section of review
Great location
Negative section of review
The meeting room smelled humid/moldy
Statesville, North Carolina
Positive section of review
The breakfast was wonderful with lot of tasty options.
Wisconsin Dells, Wisconsin
Positive section of review
The pools and facilities were nice and clean
Negative section of review
We has requested adjoining rooms and did not get them. Check in was slightly after 4 which didn’t give a lot of time. Also- no deadbolt that didn’t unlock with pulling the door handle so my toddler was easily able to get into the hallway by pulling the door handle.