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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Webster, Texas
Positive section of review
Location! I travel between Houston Medical facilities and League City and the location is convenient to Hobby airport and these other facilities. It is near lots of restaurants and shopping. Costco is next door! Easy on/off to the highway.
Negative section of review
The front of the hotel is a bit noisy due to the parking lot, entrance and the highway nearby. Otherwise, no significant complaints.
Plymouth, Massachusetts
Positive section of review
The property was spacious, clean and well cared for. The staff was very friendly, and profesional. Bernadette in the. Bistro was especially helpful. As was the desk staff.
Negative section of review
I find American Hotels are very thought out, to serve their corporations, at lowest possible cost. They design a sevice to check a box, and list it as an amenity, but are so obviously, very indifferent as to actual guest experience its almost insulting. I feel like saying why did you bother? Likewise staff although very friendly and nice here are not inclined to extend themselves to any extra degree (except the afore mentioned Bernadette). They do the job required nothing more. They call themselves 4 stars, to justify their pricepoint, but don’t live up to it. This is a criticism I have with nearly all American hotels I’ve encountered, not just this one. There’s service, and there’s Hospitalty, and there’s just doing the job.
South Lake Tahoe, California
Positive section of review
We had a lakefront room with a beautiful view. The room was clean and renovated. The grounds were well maintained with poll and hot tub, and firepits blazing until 10 pm
Negative section of review
Nothing
Las Vegas, Nevada
Positive section of review
Was very clean and great location right in the middle of the strip.
Negative section of review
The lobby could use some love.
Panama City Beach, Florida
Positive section of review
The view was beautiful Lors of room and good location
Negative section of review
Parking
Trussville, Alabama
Positive section of review
The entire staff were all super nice & professional.
Negative section of review
All was awesome
Flagstaff, Arizona
Positive section of review
Very nice and clean, beautiful in the pines
Negative section of review
Nothing to dislike
Dunsmuir, California
Positive section of review
Beautiful, comfortable, high-end room.
Negative section of review
Lack of a F2F check-in and check-out process. Experience was a little more impersonal what we like.
Bronx, New York State
Positive section of review
it was spacious
Negative section of review
the lack of pillows and the gap under the door letting air into the room
Grass Valley, California
Positive section of review
Everything! Lovely cottages and shared grassy area with chairs and bbq and table. Perfect place to come with family or friends!
Negative section of review
Nothing!