1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Norfolk, Virginia
Positive section of review
I liked that the hotel was closely located to stores and restaurants which made it very convenient. I liked the cleanliness of the entire hotel. I love the conjoining rooms that enabled my kids to be right next to me and I was able to access their room from the inner door instead of walking out into the hallway each time I wanted to visit their room. The staff was very friendly and accommodating. We were near the airport but not too close because the sound of the airplanes wasn't scary and overwhelming, and the sight of them passing was quite pleasant. Parking was plentiful. I booked last minute and was reluctant to pay the expensive price through Booking.com, but I was very pleased with my stay and would definitely book again! Perhaps book earlier to get better pricing.
Negative section of review
I didn't like that my keys glitched on the first night and I wasn't able to use the second room I paid for. The problem wasn't corrected until the next afternoon. The staff did try to solve the problem as best they could. Unfortunately, I feel like I lost out on some money because I paid for two rooms for two nights but used only one room for the first night.
Boston, Massachusetts
Positive section of review
The shuttle to and from the airport and the train station were fantastically convenient. The room and bathroom were clean enough and neat. Bed and pillows were comfortable. The staff was friendly and helpful. Breakfast was well stocked considering how crowded it was. The fruit choices, coffee, and fresh waffles were very good, and the bacon was nice the second day we were there. Liz who served in the restaurant took good care of us for a simple dinner. The chicken sandwich and the chicken Caesar salad were good.
Negative section of review
The entry floor was sticky, and there was a slight smell of dog in our room. I do not have animals, and it was raining, so I might be overly sensitive. I'm not a fan of the premade foldover egg "omelettes" or the turkey sausage that were offered our first morning.
Walla Walla, Washington State
Positive section of review
Lots of communication with the Finch before, during, and after our stay. Staff was welcoming and pleasant. Room was clean and very comfortable. It was perfect for an overnight stay. Our group loved sitting by the fireplace later in the evening. It was a beautiful night for it! It was pretty quiet there and checkout was a breeze. Great location within walking distance of restaurants and shops.
Negative section of review
A little pricey for an overnight stay
Hillsboro, Oregon
Positive section of review
Everything exceeded my expectations! The room was clean and restocked every day. The meals were fresh and fabulous. The staff was friendly and professional. Sets a high standard for future stays.
Negative section of review
I would have used a shuttle service to the airport and/or Max rail station.
Jacksonville, Florida
Positive section of review
The breakfast was nice. I wish they had a better variety of fruits. The basic fruit such an oranges and bananas were ok but I would like to have some apples and pears. Or how about a fruit medley?
Negative section of review
I didn’t like the attitude of one of the staff members. She was pleasant at all. Alicia was very friendly. She made up for the rood girl.
Orem, Utah
Positive section of review
The staff was wonderful, the beds and bathrooms were clean and comfortable. Beautiful view
Negative section of review
The hot tub had a lot of hair floating and a few spiders that kept wanting to catch a ride on me, I could only handle 10 minutes before I was a little icked. The transition from the hard floor to the carpet in the room had a staple or something sticking out and got my foot pretty good
Orlando, Florida
Positive section of review
Very elegant facility. We enjoyed all the activities. The pool was beautiful.
Negative section of review
The elevators are slow. The staff sometimes gives conflicting information.
Newton, New Jersey
Positive section of review
Good location, ample parking, friendly staff, nice gym & good breakfast.
Negative section of review
Bed was a little hard.
Portland, Oregon
Positive section of review
the room, the dinner and the breakfast were great
Negative section of review
They gave us the wrong room to start so we had to go back to reception and request the correct room. Also, we requested the airport shuttle and it left without us even though we arrived 10 minutes early.
Laurel, Maryland
Positive section of review
location very easy to GET to softball tournament
Negative section of review
Air conditioning didn't work in first room so we switched to a new room that was much better
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