1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Houston, Texas
Positive section of review
The place is very clean, airy, and modern. The breakfast is great. The staff was great. The room, bed, and shower were great. I appreciate the onsite mini store with food, beverages, and other items that one may forget to pack. The room size is big.
Negative section of review
The first 2 nights during my stay, someone above me sounded like they were running. However, this was more of a client created issue instead of the hotel.
Washington, D.C., District of Columbia
Positive section of review
I like the clever room layout and appreciated the use of technology in check in and out and in the room. Also the great location. The rooftop bar was fun and we also used the lobby bar and seating.
Negative section of review
It is a great room for a single guest but not for two people. The bed would be awkward as well as the bathroom noises. I also didn't like having to pay for coffee in the morning. It looked like a great breakfast buffet, but all I wanted was some yogurt - would be nice to be able to buy some things a la carte.
Clarksdale, Mississippi
Positive section of review
The hotel is located very close to several blues clubs. Parking is free and across the street. Friendly and helpful staff. The lobby has great amenities.
Negative section of review
No complaints.
Biloxi, Mississippi
Positive section of review
I did like the location, how it was walking distance from a lot of the other casinos.
Negative section of review
When we got to the floor we were staying it was freezing cold. The room was set at 60 degrees when we walked in. The sliding door to go into the bathroom was always coming off the track and would get stuck. The carpet was ripped up in some spots. The furniture was very scuffed up and had a lot of wear and tear. The outlets were really loose. My phone charger kept coming off. We looked forward to using the amenities like the swim up bar, and we did! But as far as the cocktails we ordered we ended up not drinking them because they were overly sweet. We brought it up to the bartender and they were so sweet and took the drink off the bill. I ordered some done in room service in the morning. The eggs we got for our meals gave the consistency of dehydrated eggs, where it came originally in a powder form and hot water was added. It just had a strange flavor and consistency for scrambled eggs.
Branson, Missouri
Positive section of review
Absolutely beautiful location! The facilities are top notch!
New York, New York State
Positive section of review
location cleanliness bar employees very helpful.
Negative section of review
Moved from first room allocated because a) phone didn't work and b)I couldn't get the door to the room to close! Second room: No TP in the bathroom! hot water in shower quit mid-shower, hotel phone did not work in 2 different rooms. Wake up call was supposed to go to my cell phone (because room phones weren't working). Misunderstanding meant I did not get my wake up call!
Fort Lauderdale, Florida
Positive section of review
They asked to pay for parking i hated 😒 that
Redding, California
Positive section of review
Quiet. Brandon on reception desk was excellent.
Negative section of review
No nightstand on left side of bed
Chula Vista, California
Positive section of review
Staff was polite and helpful.
Negative section of review
Location not great. Room for the value not great. NO FRIDGE!!!
Augusta, Georgia
Positive section of review
Nothing
Negative section of review
The place smelled like cigarettes and no A/C