1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Harrisonburg, Virginia
Positive section of review
We really liked the location. It was close to where we were heading during the day and near downtown Harrisonburg. The staff were very friendly.
Negative section of review
Even though the staff were friendly, I think they could have been a bit more helpful in accommodating the needs for our family. We had mentioned that our fridge was not working, and were told we could move rooms. This was not ideal, as it was very late and we have two small children with us. It also was not a possibility for the first night because the internet was down and they were unable to get us into another room. We booked the hotel through booking.com, so therefore they were unable to help discount the room in any way. We were disappointed that it was not suggested to move a working fridge to our room. We are were staying three nights and part of picking this hotel was based on the provided fridge in the room. We have bottles for son that needed to stay cool. We made it work, but we were disappointed in having to figure it out on our own without any additional support from hotel staff. I think overall they were trying their best to work out an unfortunate situation with the lack of internet. I am sure that caused a big loss in business at no fault of theirs. The few other disappointing areas were the pool and the breakfast. The pool was very dirty at the bottom. It has sand and dirt all over the floor. The first night we were in there and there were no lights on in the pool. Someone did make sure to turn them on for the next night. The breakfast was a great variety, however, not much of it was very appetizing. The eggs were wet, the waffles tasted sour, and the bread was very stale. I understand things happen. This just seemed like too many things went wrong. We will unfortunately not return or recommend this place.
Kissimmee, Florida
Positive section of review
It was very spacious and for my family comfortably! TV's in every room was a plus although some of the remotes need new batteries!!
Negative section of review
Overall it was great, however, I was highly embarrassed when we were unable to access the water park due to a management issue and no one called me back regarding this issue.
Tropic, Utah
Positive section of review
The lady at the front desk was super nice and the bed was very comfortable. It's also in a decent location with a good view.
Negative section of review
Housekeeping needs to up their standard.
Boise, Idaho
Positive section of review
Grateful for the breakfast provided. Several options and dietary friendly options available. Very clean and comfortable.
Negative section of review
The only thing that could have made the stay better was less freeway noise. In the evening and early morning, the noise was apparent.
Ringgold, Georgia
Positive section of review
Was a very good continental breakfast. I would of liked a little more selection. But very good!!!
Negative section of review
Really nothing!!! Good place!!!
Jacksonville, Florida
Positive section of review
Exspectional customer service. Location. Friendly people Clean place Beautiful atmosphere 👌🏾
Negative section of review
Not having enough pillows for all the beds.
Springdale, Utah
Positive section of review
Delicious breakfast included, Animals in the back, Close to Park entrance
Negative section of review
Expensive for old property Cooling system doesn't cool room evenly....it was either too hot or too cold
Las Vegas, Nevada
Positive section of review
The hotel facilities are very good, it has casino food court among other
Negative section of review
Certainly it is far from the Vegas downtown or Strip; if you are looking for a quiet place then is perfect; if you are looking to be in contact with the nightlife etc then I think is not the place you are looking for
Anaheim, California
Positive section of review
Close to everything we needed
Negative section of review
The pool closed early
Washington, D.C., District of Columbia
Positive section of review
Rooms were very nice