1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Houston, Texas
Positive section of review
The hotel was beautiful and the staff was very nice, everything was clean, & the room was spacious & comfortable. I didn't spend too much time in the hotel but the 13th floor had a sax player one afternoon which was nice and they did have a full bar
Negative section of review
The only thing I wish I would have known before booking is that when booking 3rd party (Booking.com) the deposit required is $100 PER night. In addition, your parking options are limited to self park in the garage for $35/night or valet park in the garage for $45/night. It ended up making my stay almost $200 more expensive than I had expected.
Austin, Texas
Positive section of review
The views were amazing. Really upscale place. Great location, walk to everything. Right along the river pathways. Clean and modern.
Negative section of review
The parking was a bit of an issue. You had to have a pass hanging in your car to park in the garage and the pass was in the room, so you had to go up in the elevator (23 floors) to get it, then back down, find a space, and then take your luggage up. Same with when you checked out. It would be better if you could pick up / drop off the parking items at the front desk, which always had a person whenever we came or went. The only other thing that was less than perfect was that the only bathroom was though the bedroom, so those who were not sleeping in the bedroom had to walk through it to use it.
Knoxville, Tennessee
Positive section of review
The room was very clean and comfortable. The location of the hotel was perfect to get around the area.
Negative section of review
I prefer a pool or hot tub when I stay somewhere.
Brooklyn, New York State
Positive section of review
The rooms are small but comfortable and clean. The location is the best!
Three Forks, Montana
Positive section of review
Charming historic hotel with updated amenities.
Harpers Ferry, West Virginia
Positive section of review
Very clean and everything works perfectly
Negative section of review
Proximity to other houses, cleaning fees a little high
Marion, Illinois
Positive section of review
The breakfast was good for a hotel
Negative section of review
There was a extra charge for pets that we were not aware of until arrival, the shower had poor pressure and the faucet knob kept falling off.
Saint Ignace, Michigan
Positive section of review
Great location 🩷
Negative section of review
Not the property’s fault but VERY loud kids in the next unit til LATE at night.
Fort Lauderdale, Florida
Positive section of review
Good location
Negative section of review
Just about everything else. No toilet paper, short on towels, 24 hr notice to refresh the room notice required. Even when I ask for at least new towels, they wouldn’t give them to me. When I went back for the third day they said they were out of towels and never refreshed my room for the three days I was there.
Braintree, Massachusetts
Positive section of review
Nothing
Negative section of review
The room was dirty and the hotel was dirty. I never stayed there, I will like my refund.