1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Arlington, Texas
Positive section of review
Bed was comfortable , really really hated shower head want one with power and a strong message, that thing was worthless, tub too small, no grab bars hard to get out of , no Katy easy to slip and fall and wish was a jazuii tub/ private!!
Negative section of review
Horrible lighting everywhere, no microwave, club closed, way too far to get ice!! Horrible room service nothing worth ordering and everything too expensive
Boone, North Carolina
Positive section of review
Location was nice, staff was great, and the price was good. Overall good stay, but wouldn't be at the top of the list to stay at again.
Negative section of review
Breakfast could have been better, but the staff working was helpful. The room could use some attention from maintenance, PTAC air handler was noisy - it had a rattle that wasn't really loud, just incredibly annoying and always there. The sink needs an aerator back on the faucet, if you turn the water on to wash your hands and don't know it's missing and then you're soaked - No reason HK wouldn't know this and flag it for maintenance. Lastly, the GFCI receptacle in the bathroom didn't work, could be a breaker, could be end of life for the unit, this too should be checked by HK when they turn rooms around and notify maintenance if there is an issue - wide had to do her hair by the bed instead of in the bathroom.
Wells, Nevada
Positive section of review
Location was very convenient right of the freeway. Staffs were very friendly. Breakfast was decent with choices and food variety.
Monterey, California
Positive section of review
We loved everything about the hotel. Great spot, nice and peaceful, and the access to everything was perfect.
San Juan Pueblo, New Mexico
Positive section of review
Nice quiet get away and comfortable bed and room. Large suites. Great staff.
Negative section of review
Nothing.
Sebastopol, California
Positive section of review
Staff is great. Breakfast is good aswell.
Negative section of review
Everything was great
Moscow, Idaho
Positive section of review
Excellent staff and great pool.
Negative section of review
Wish had more premium channels built in (or access to apps)
Seattle, Washington State
Positive section of review
The property was very stylish
Negative section of review
There were a lot of added fees, they did not address an over charge. Checking in felt like I was at the airport.
Los Angeles, California
Positive section of review
It was very lovely
Negative section of review
The beds were very hard.
San Francisco, California
Positive section of review
Treat badly
Negative section of review
Very bad