1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Pasadena, California
Positive section of review
Customer Service was exceptional. I had several good communications via phone and messaging for a couple of days before my arrival at the hotel. They were able to answer all questions well. Upon arrival, they accommodated early check-in of one of my guests. Provided a roll-away bed with plenty of bedding, pillows, and extra towels. There were plenty of electrical outlets in accessible locations in the room. The hotel was very quiet even though it was full. It was clean inside and out although had a slight musky odor until we ran the air conditioner which was nicely quiet. The location is on a well-travelled and well-lit street, close to the freeway, close to dining opportunities, and Starbucks.
Negative section of review
The decor is a little dated but not retro.
Valparaiso, Indiana
Positive section of review
The rental was super cute and perfect for my boyfriend and I! We were visiting my family, so the location was convenient for us and private as well. We were able to do laundry there as well, which was nice! We had everything we needed there to not only feel comfortable, but enjoyable as well!
Kalamazoo, Michigan
Positive section of review
The room was very clean all the people I talked to were very friendly and helpful. I loved that I was in walking distance for everything we wanted to visit would definitely stay here again
Negative section of review
Nothing
Chicago, Illinois
Positive section of review
Staff was friendly, and having the kitchenette in the room was helpful.
Negative section of review
The room was dirty, with hair in the pull out couch, wrappers from previous guests still on the floor. Some of the dishes provided were still dirty in the room, not washed. The tub didn't drain properly. It was like taking a bath and showering at the same time. Breakfast offered was bland, not many options. The one day we got coffee, it had grounds in it! Seems like for it being a "Hilton", they'd have higher standards.
New Orleans, Louisiana
Positive section of review
The bartender was great and so was the bell hop.
Spartanburg, South Carolina
Positive section of review
Location. Staff was nice.
Negative section of review
Breakfast area not kept very clean. We wanted to sleep in two days and cleaning staff were really loud in the hallway. Need updating.
Gorham, New Hampshire
Positive section of review
Good location in Gorham
Negative section of review
Very tight parking spaces. Music piped into the courtyard all day.
Daytona Beach, Florida
Positive section of review
Staff was nice.
Negative section of review
We were told when we checked in that hotel tried contacting us a few months ago when we booked our room to tell us that the pool and beach access were closed...which is not true. We had another family member book her own room and she was not contacted either. So, I would call first before booking to see if their pool and beach access is open again, which it looks like it won't be for a while. Their "complementary breakfast" was complete inedible. Like, bad bad. Bathroom door, shower head seemed to be about to break. We paid an extra $80.00 to check in 2 hours early, so overall paid $360 for a hotel with no pool, no beach access, horrible breakfast. My family is pretty upset about this, but it is what it is. Beds were comfortable, staff was friendly. That's about it. We'll never stay here again.
Tucson, Arizona
Positive section of review
Location
Negative section of review
How humid it felt in lobby and room when we 1st Walk into room. Took a very long time for AC to cool down bedroom. I ended up going to Walmart to buy a little fan just for bedroom. Furniture very old and beat up. Dresser had a whole on top and pices missing on top. All furniture very beat up