1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Tucson, Arizona
Positive section of review
Room was clean and quiet. The bed was comfortable. The breakfast was very good with the usual eggs, bagels, sausage, etc. The staff was very nice. The location is close to th I 10 freeway. We've stayed here several times when we were traveling.
Negative section of review
No complementary bottled water. The toilet seat was low.
Mackinaw City, Michigan
Positive section of review
Room was unclean. Hair in tubs, used soap left in tub and sink. Fridge and door knob filthy. Pool and jacuzzi shut down, no breakfast provided as indicated online. Cursed at by a customer after her off leash dogs followed after me barking.
Negative section of review
Everything. Staff refused to credit us back for the 2nd night. We did not stay, it was not clean!
Hood River, Oregon
Positive section of review
Beautiful location and views. Pool area was very nice for families. I have now stayed there twice and have been very comfortable. The staff is very friendly. The rooms are very clean. Thanks!!!
Negative section of review
I did think the burger at the resturant was a little expensive, $18.00 although it was delicious.
Canyonville, Oregon
Positive section of review
location was fine, we were only there because of a celebration of life down the street, we went to breakfast at 9am and there was only eggs and waffles, one bagel was left.
Negative section of review
we were up at 4:30 in the morning with loud banging sounds it sounded like construction on the room above us and we did not sleep when we checked out about 10 we asked and the desk guy said no construction so it must have been very disrespectful guests!
Mesa, Arizona
Positive section of review
The room was fine and the location was good, a mile from the amphitheater. Comfortable bed and everything was clean. Little pricey for what you get though.
Negative section of review
I called 3 hours before the check in time and asked if there was any way we could check in earlier than 3pm (we had a concert to get ready for and we had been on the road all day). I figured since it was a Thursday there was a chance rooms were ready because they most likely weren’t full on a Wednesday night so asking wouldn't hurt. Whoever I spoke to sounded put out answering the question (literally could have just told me no). They told me 2pm was the earliest so I said I'd be there then and gave them the name on the reservation. We show up at 2pm and the person at the counter tells us no, we can't check in early because none of the rooms are clean. I explained that I called first to check and was told 2pm was fine but she was adamant that no rooms were ready, and they would be ready at 3pm. I was frustrated because I could have stayed where I was at longer had I originally been told no but instead we were stuck waiting in the car for an hour trying to get ready as much as we could for the show. I dont know who had the incorrect information (person on the phone or at the counter) but both had a bad attitude for no reason and there was no attempt to remedy or even acknowledge the possible communication issue. I was very put off by the whole situation and how I was spoken to. I've stayed at probably over 100 hotels over the last few years, asked for early check in maybe a dozen times and had no issue being turned down respectfully.
Maplewood, Minnesota
Positive section of review
Room was clean, soft pillows, and very friendly staff. For an affordable stay, it looked like a 5 star hotel in areas.
Negative section of review
Nothing other than all the construction near by.
Southern Pines, North Carolina
Positive section of review
We loved our stay at this beautiful inn. The staff, especially D'Ona was exceptional and sooooo nice!
Reno, Nevada
Positive section of review
Location was convenient for where we needed to be the next morning. Workout area was ok
Negative section of review
Little outdated. Smell of smoke was pretty bad on the non smoking floors.
Wytheville, Virginia
Positive section of review
Quiet location. Friendly staff. Clean. Abundant choices at breakfast bar.
Negative section of review
Smoking area close to front entrance.
San Antonio, Texas
Positive section of review
Clean and staff was very friendly