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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Washington, D.C., District of Columbia
Positive section of review
Breakfast was good and a good variety to choose from. Room was very small. Had a king size bed that was comfortable but there was barely enough room to walk along the sides of it. Outside our window was an alley way with a bunch of dumpsters. Staff was very nice and extremely helpful. No mini fridge or microwave in room was disappointing. Good location for walking, 20mins to Smithsonian’s and 20mins to White House.
Falling Waters, West Virginia
Positive section of review
The staff is helpfull and always friendly. I have stayed there many times in my travels and I have also told friends of mine to stay there when they are in their travels. Rooms are always clean.
Worcester, Massachusetts
Positive section of review
The staff was very attentive and nice. The waitress for breakfast was so nice and accommodating with our kids. The hotel maintenance and cleaning staff were all very kind.
Negative section of review
The pool tile is a hazard to anyone going in there. The tiles are so slippery my child fell 3 times. The feather pillows were disgusting, brown and stained with drool marks. The beds at other hiltons are of a better quality. The beds need replacing for the amount of money they charge, the quality is unacceptable.
Yonkers, New York State
Positive section of review
The front desk service is excellent and having a resturant in the hotel. The bar service is excellent too! The bed very comfortable. Having a hot breakfast in the morning.
Negative section of review
Having a blanket in the room. I dislike having to ask. Larger water bottles.
Hot Springs, Arkansas
Positive section of review
The overnight staff was kind and helpful. The room was acceptable cleanliness. The tv had Netflix app on it which made my kids happy.
Negative section of review
The beds were not very comfortable. The bathtub had dark spots in it that made it look dirty, but wouldn’t come off. The breakfast was very minimal, but okay.
Okawville, Illinois
Positive section of review
I have stayed here two weeks ago and it was wonderful. Returned two weeks later and it was terrible.
Negative section of review
Checked in the night of April 25th. 2024, and the front desk person was incredibly rude and the room was terrible.
Angels Camp, California
Positive section of review
It was nice that we found a place that was pet friendly
Negative section of review
The pet free was highest I’ve found and it wasn’t even that great of a place to charge that much for a pet
Cocoa Beach, Florida
Positive section of review
Very clean, quiet, and convenient
Oklahoma City, Oklahoma
Positive section of review
Nice, clean hotel. Nice staff.
Negative section of review
Bed was really hard and the air conditioner wasn't working properly. Was hot all night.
Gulfport, Mississippi
Positive section of review
Absolutely nothing.
Negative section of review
The staff cancelled our reservation with no notice. They tried to call one single time without even leaving a VM to let us know our card on file was wrong. EVEN though I updated it on booking. Mind you that when we booked MONTHS in advance it said we did not have to pay until we arrived at the property. We showed up at 8P with our ONE YEAR OLD TRIPLETS AND 3.5 YEAR OLD to no place to sleep after driving for 8 hours. They did not even attempt to assist us. Just told us they had no rooms to fit six people. The front desk woman was incredibly rude and unhelpful. Honestly we will NEVER book with a Comfort location ever again. Luckily the Holiday Inn just north of this location were super accommodating and allowed us in a 2 bedroom queen room.