1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Honolulu, Hawaii
Positive section of review
The lobby is very cute and newly updated. The room very very spacious and had everything we could need for our stay. There could be some dish soap. But the very best part was the view , it was just breathtaking and the park next door was beautiful and the was no other building to restrict the view!!! Almost unheard of in Honolulu. It can’t get any closer to beach!!! You’re on it. Then all the designer stores just a block away. It’s just like Beverly Hills. Excellent food so close by in the most fashionable section. Stay here!!!! We’ll be back soon
Negative section of review
The elevator was very slow
Wheat Ridge, Colorado
Positive section of review
The room we checked into didn't look like it had not even been cleaned then when it told the front desk they moved us rooms and the second room was a little cleaner but the sheets hadn't been changed they were filthy with hair and food crumbs and were stinky it was late after a long drive we wanted to just get into bed and sleep that didn't happen
Negative section of review
Everything staff was very rude
Las Vegas, Nevada
Positive section of review
Nothing, it was nice when we checked in they had a nice coffee machine in the lobby, but it was always miss functioning and never filled with cream for making lattes
Stockton, California
Positive section of review
Lenny who I checked in with her customer service was very good and was super fast upon my request for extra towels
Negative section of review
No complaints
Custer, South Dakota
Positive section of review
The location was excellent. Lots of nice local places very close. The staff was friendly and helpful.
Negative section of review
Our room smelled bad. It also wasn't clean when we arrived. Food on the floor, a contact stuck on the wall. The hot tub needed cleaning. Breakfast was awful. Hardly any choices and what they did have wasn't restocked when emptied. I had to go tell someone that everything was gone.
SeaTac, Washington State
Positive section of review
Clean facility, comfortable bed, sack breakfast as we left at 0430 for a flight.
Negative section of review
Elevator was broke, no first floor rooms. (Husband recently had knee surgery). They did offer to help carry in bags if needed, but we each only had a small overnite bag. Had room with 2 queens for 4 people, very tight.
O'Fallon, Missouri
Positive section of review
Good variety. Loved beverages available in the lobby 24 hours.
Negative section of review
Did not make beds or empty trash each day.
South Lake Tahoe, California
Positive section of review
Location, beach front, lake view.
Negative section of review
I have never seen a toilet that small/short. It was not practical for a 6'6" man. I also think most adults prefer an elongated seat. No daily maid service. No hand rail in shower. Shower gel pump takes forever to get enough to soap up. Not enough towelbars to hang wet towels and swimsuits. The log bed frames take up too much room in an already cramped room. Need more room between bed and sliding door. The bed frames also make it hard to get in/out of bed. Bed frames cause a lot of pain to toes and shins when hit accidentally. Geese and their droppings were a mess. Need a shower near pool/hot tub to rinse sand from guests feet so you don't have to sit in sand in the hot tub. Terrible.
Deming, New Mexico
Positive section of review
close to everything
Akron, Ohio
Positive section of review
Nothing
Negative section of review
It was dirty and a bunch of people living on the property it really wasn't a safe environment