1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kirkland, Washington State
Positive section of review
Front desk staff were lovely. We felt for the Saturday late afternoon woman at the front desk because everyone seemed to arrive at the same time. She handled everyone beautifully despite not having any additional help at the desk. So gracious, patient with impatient customers, and level headed. All walks of life seem to use this hotel and she treated everyone the same and with respect.
Negative section of review
We have stayed here a few times now for concerts that happen at the Woodinville Winery. My only complaint is that the beds seem to slope toward the headboard in each room we've stayed in. Each time we have slept with our heads at the foot end because the slope is significant.
Lubbock, Texas
Positive section of review
I’ve stayed here on numerous occasions just to get away. And not once have I had a bad experience. The rooms are clean and comfortable the staff is very responsive when you need them. In all honesty I love this hotel. And would recommend to everyone
Washington, D.C., District of Columbia
Positive section of review
Staff is very friendly and helpful. They did everything they could to assist when I asked. Free breakfast is good. There is a grocery store down the street as well as a CVS and ATM across the street.
Negative section of review
The hotel is an excellent location. The rooms are very much in need of remodeling and update. The rooms are too dark and the carpet is worn and needs to be replaced. Replace the wall paper and furnishings The headboard cushioning has tears in it. A Queen room does not have a lounge chair. The lighting and lamps need to be replaced and updated.
Santa Barbara, California
Positive section of review
Breakfast was decent. Thats it , I will NEVER stay or EVER recommend this hotel ! The plumbing was horrible. The bathroom sink was clogged took 40 minutes just to drain.
Negative section of review
The staff night staff were basically kids . The GM was extremely rude and uncooperative . Upon our arrival, we witnessed another woman very unhappy and arguing with the staff about another problem she was having with the hotel …. The room was so small and basic, no windows to open or balcony . Couldn’t enjoy the fresh air .Not even worth half the price they charge . And the bathroom sink clogged each time . My husband had to show the young girl/staff how to light the fireplace outside on the patio. She had no clue what she was doing when trying to light the gas fireplace. My husband had to do it himself because she was afraid and told us she had never done it before. It seemed as each time we went downstairs to the front desk. Somebody was there arguing or complaining about the hotel and the service. One man was angry that he had been calling the front desk for over 30 minutes and nobody answered the phone. The Staff is not customer service friendly at all.
San Antonio, Texas
Positive section of review
The room and amenities were exactly what we expected. The check-in was simple and any information we needed was provided in a timely and helpful manner.
Negative section of review
There is no availability for in and out parking. We had to pay a high price for parking and were not able to in and out as needed, and were put into a position to use other modes of transportation. The local water is NOT pleasant to drink, and there was no availability to purchase bottled water in the facility.
Lubbock, Texas
Positive section of review
The rooms were nice , clean & comfortable.
Negative section of review
The rooms were not ready for check in and neither were other customer’s rooms waiting in the lobby. I rarely found anyone at the front desk to help me because I believe they were having to clean rooms. It took two hours to get both of our rooms that I had prepaid for.
Franklin, Tennessee
Positive section of review
Modern, clean, breakfast was excellent.
Negative section of review
Makeup mirror in bathroom. 😍
Daytona Beach, Florida
Positive section of review
Localisation, clean and espiaus
Negative section of review
The pillows
Chandler, Oklahoma
Positive section of review
The sign.
Negative section of review
The place had slanted floors. Old and needs updated in the worst way.
Ocean City, Maryland
Positive section of review
Location
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