1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Miami Beach, Florida
Positive section of review
I use to like them until now smh horrible experience watch out everyone their thieves
Negative section of review
The staff is rude they treated me like I was a drifter I was there a week and the last day they hiked up a bill of $700 I went thru booking got a free room upgrade and they punished me woke me up early to kick me out kr extort me for more money they said I had to pay the difference in upgrade smh will Definitely not recommend the secret garden to anyone ever
Sterling, Virginia
Positive section of review
The stuff are friendly, shuttle drivers are so good and cooperative.
Negative section of review
There was bugs and spiders in the ground floor.
Honolulu, Hawaii
Positive section of review
The staff and breakfast and complementary coffee and tea
Negative section of review
The queen bedroom was too small. The mattress kept slipping off the bedframe. There was a cocroach flying around the room on our second night at the hotel and staff told us it happens.sometimes because it's a tropical area.
Natchitoches, Louisiana
Positive section of review
Hailey in front very nice Hotel dog was nice too
Negative section of review
Room was kinda dirty Didn’t clean the room once while we stayed
Tigard, Oregon
Positive section of review
I liked that it was quiet and safe!
Negative section of review
The only thing was there wasn't much choice on television stations.
Myrtle Beach, South Carolina
Positive section of review
It was very close to the beach
Negative section of review
I didn’t get the room requested The television didn’t work for the first two days They only provided one roll of toilet paper The staff didn’t speak English and was very rude
Newark, New Jersey
Positive section of review
I truly love the atmosphere.
Negative section of review
Breakfast could have been better.
Astoria, Oregon
Positive section of review
Close to downtown
Negative section of review
The room was very warm with no air conditioning with only a couple of fans which did very little and a small window that opened to the outside but didn’t provide much relief. The room was extremely small. There was no one on site to complain about this situation so called the number given to complain. The person from the answering desk was understanding but no manager ever responded. Would not stay here again.
Rexburg, Idaho
Positive section of review
Pool was ok
Negative section of review
Cutting my leg on the bed! Or having nasty dirty blood stained pillows. Tub had not been cleaned still had hair in it from last guest. People above us kept on jumping and stomping even after letting front desk know. Didn't get any sleep between that and the beds being hard as a rock!!!
Nashville, Tennessee
Positive section of review
clean