1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Miami, Florida
Positive section of review
The room was the biggest, I stayed so far and very comfortable ! The view was great The shower was comfortable , and it was a good space 👌 The walls, ceiling, elevator, hallways wall was very clean , the gym good size and equipments Outdoor pool very nice and clean however
Negative section of review
The staff seemed at first unpleasant The food was very expensive on the 11th fl Not so much on the main floor. However, they can overcharge if you are not paying attention I believe this all has to do with the language barrier. I notice that miami have people working who don't speak English and also assume you don't speak their language just cause you're not from there. And that can come across a bit rude eventho it is not intentionally
Haymarket, Virginia
Positive section of review
Impeccable old historic home. Peaceful relaxing country environment away from hustle and bustle. All of the staff we encountered were friendly, considerate And professional. The breakfast was wonderful with a good variety of options.
Negative section of review
No downside to this property.
Trinidad, California
Positive section of review
It had no vacancies but was quiet. We had our own private full 6 person hot tub for our suite. The matress was like sleeping on a cloud.... well what I imagine it would be like.
Negative section of review
Nothing. Everying was exceptional.
New York, New York State
Positive section of review
I LOOVED the continental breakfast and the ease of various on-site food options. The food and service at Serafinas were very pleasant. The hotel room was lovely.
Negative section of review
I did not like that my room was facing a brick wall, so I didn't get much light. The room also had a musty smell. The staff at the front desk seemed aloof, not particularly friendly and warm.
Austin, Texas
Positive section of review
The front desk are absolutely amazing
Westbrook, Maine
Positive section of review
Price and closeness to PWM
Napa, California
Positive section of review
Beautiful patio, cozy.
Negative section of review
None
Santa Barbara, California
Positive section of review
Great location
Lithonia, Georgia
Positive section of review
Very clean
Negative section of review
I missed breakfast
Fresno, California
Positive section of review
Nothing
Negative section of review
There is no water in the pool elevator, not working roaches, etc. All kinds of people hanging out that weren't staying there