1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Las Cruces, New Mexico
Positive section of review
Atmosphere was amazing!! Don't change a thing. If someone wants a modern hotel let them go somewhere else. For southern New Mexico style and decor that is unmatched, people will still come here.
Negative section of review
That the bar and restaurant closed at 10.
Las Vegas, Nevada
Positive section of review
It was very organized and I loved it. Host was very accommodating to my family ,though we was there a day early we were still able to check in. Host even checked on us in between the time spent
Sunshine, Alaska
Positive section of review
Beautiful indoor and outdoor, especially the patio. The host is the best, very helpful for everything.
Negative section of review
None
Beverly, Massachusetts
Positive section of review
The room was large and sparkling clean. The location is super convenient.
Negative section of review
We've stayed here before and while the place has had an aesthetic upgrade, the new furniture and fixtures are cheap. We had a broken chair, inoperable mini splits and broken TVs (in two rooms!) and the shower head fell off and there is nobody onsite to fix anything. We waited 18 hours for a response about our broken shower, then had to finally reach out AGAIN since there was zero response-we had to ask to use another room, and eventually had to ask to move to that room because nobody was available to repair our shower. Nobody responded until we reached out numerous times and nobody offered a solution. We had to wait while someone "got permission" to move us to a functional room. We had much better service when staff was onsite.
Miami, Florida
Positive section of review
The staff was very friendly, and the breakfast was good.
Negative section of review
The free shuttle to the cruise port was crowded and very confusing with everyone trying to board in the same location with Uber pick ups too.
Fort Worth, Texas
Positive section of review
Some of the staff was extremely helpful
Negative section of review
The manager wasn't trained in hospitality if you ask me lied to me and on me
Balch Springs, Texas
Positive section of review
Did not get to breakfast on time.
Santa Rosa, New Mexico
Positive section of review
Nothing other than price.
Negative section of review
The Breakfast was simply a waste. We walked out and went else where. Staff/owner could have cared less. There were no tissues, barely enough toilet paper and no shampoo or conditioner. We will NEVER stay there again.
Detroit, Michigan
Positive section of review
Area out back
Negative section of review
Bar closes early
Virginia Beach, Virginia
Positive section of review
Location
Negative section of review
I did not enjoy my stay at all... #1Rooms were dirty. #2 Staff did not speak to anyone, no hey no hi, welcome or NOTHING... I often felt like a inconvenience no a guest. #3 Hallways, balcony and elevators were filled with the smell of Marijuana.. So much so it made my guest and I sick. #4 Bathroom was not stocked. #5 Had a major issue in room, spoke to front desk and once again I felt like a bother. #6 My guest had a emergency and we had to leave one day early. I spoke to Mgr. and I was told that I would receive refund of one day. So far crickets!!! Called several times and was told manager will not return calls only email.. So far crickets!!! #7. Security was really lack!!! Door to beach open all day, even early evening.. A shady gentleman entered and exited hotel with ease.. and no one gave a rip!!! Two years ago this hotel was not 4 stars but still pleasant to stay in..NOW it's barely 2 stars. I will never step foot in that hotel again.. I work hard for my money and refuse to waste it on this hotel... Trust me my large group of traveler friends will know NOT TO WASTE A DIME HERE!!!