1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
SeaTac, Washington State
Positive section of review
Convenience... from the airport to the hotel. The shuttle service was timely and courteous. We were driven safely to the hotel, and to the Denny's restaurant. All of the shuttle drivers were very friendly and helpful. The staff at SureStay were punctual and courteous. When we requested additional services for the room; it was done quickly and with the most respect and care.
Negative section of review
We had nothing to complain about. All services were met with the greatest expectations. Thank you!
Cornwall-on-Hudson, New York State
Positive section of review
Enjoyed the rural location. Walked next door to Jones Farm and ate a delicious lunch. Our room and bed were comfortable and spacious. Troy was very nice and attentive. We were traveling with our 10 lb dog -- he was welcomed and the grounds were perfect for him to stretch his legs. Breakfast was fresh and cooked to order. Enjoyed our stay.
Negative section of review
The cleanliness of the floors.
Branson, Missouri
Positive section of review
Nice balcony, room nice had everything we needed, nice indoor pool, breakfast was good they had night time homemade cookies & ice cream but wasn't crazy over ice cream. Would recommend.
Monterey, California
Positive section of review
The hotel is clean, quiet, convenient and walking distance to the aquarium. Right around the corner the opposite direction were affordable restaurants all in walking distance.
Negative section of review
Just a precaution, This hotel was not accessibility friendly. There are only two handicap parking for the hotel and one is blocked with a storage shed. I had to park in the garage, no one at the front desk had mentioned that they was elevator so I had to walk upstairs, having balance issues this was a problem. Also, if you do not have a room on the first floor, there are no ramps or elevators that go up to the second and third floor again. This is just a precaution for those that we need this like myself. Even though I was on the second floor going up and down the steps was tough.
Butler, Pennsylvania
Positive section of review
It was located downtown and convenient.
Negative section of review
It was all good.
Orlando, Florida
Positive section of review
Room and location along with quietness.
Negative section of review
Nothing
Branson, Missouri
Positive section of review
Pool was ok. Breakfast was good.
Negative section of review
Looked like run down apartment, tiny bathroom, tile floor no carpet, floors were dirty. Crack at bottom of door, flies were able to come in. Didn't feel safe. Lobby bathroom had janitor bucket in it, not clean.
Birmingham, Alabama
Positive section of review
The property was nice and clean.
Negative section of review
The battery that allows you to use your room key on the door died. We had to sit in the hallway for an hour and a half while they tried to resolve the situation. Once the situation was finally resolved. After walking back and forth to the front desk three times and waiting for an hour and a half. Nothing was offered for the inconvenience.
Portland, Maine
Positive section of review
Proximity to the Airport
Negative section of review
Price was really high
Mariposa, California
Positive section of review
Not much.
Negative section of review
Three stories with only stairs. Only ice machine was at building with office. Wasn’t told blackout curtains hidden behind other ones.