1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Forsyth, Illinois
Positive section of review
The front desk person was nice. The location was okay. The reception area was nice. The bed was comfortable and there were no bed bugs. They switched rooms when I said the first one was smelly and dirty (I was traveling with a service dog and did not want them to think he left it in that condition). It is pet friendly, which is a plus for those traveling with pets.
Negative section of review
The first room I was in smelled badly and was dirty. The second one was okay, but run-down. The ceiling leaked in the hall - to be fair, there was a tornado that came through. They 'questioned' my service dog a little, which always irritates me, but I understand I guess. However, it is illegal to ask for documentation in the states.
Bend, Oregon
Positive section of review
The suite was well appointed and accurately represented in the photos. Had everything we needed, was comfortable and very clean. The staff was friendly and helpful.
Anaheim, California
Positive section of review
I loved how reasonable the pricing was due to its location it was perfect for my stay on my vacation and was central to my everyday need
Negative section of review
N/A
Lake Harmony, Pennsylvania
Positive section of review
The pool and the jazucci great however the rest just wasn’t positive .
Negative section of review
My water heater blew had to move my items myself had to get my keys in my hand talked to the manager seemed caring however receive bowling certificate however couldn’t use it bc the one working in the bowling area intentionally left when my group showed up when he did he said we could bowl room light blew out didn’t accommodate by discounting room , expressed my feelings about my stay as three rooms were booked just a horrific experience with no regards to how I felt how they should discount the room stays one room booked bathroom toilet didn’t work the response the these situations were a complete brush off . Not even a rectification of any of these inconveniences. Instead of bringing my room key I had to get from the inconvenience. It was a lot of things going on unaddressed as I’m very very disappointed dissatisfied and feel taking advantage of by this establishment. I understand things happen however compensation a complete resolution created something to assist with all my inconvenience especially when multiple rooms were booked, They need to connect with their customers maintenance excellent . I understand there are things you can’t help as things happen as a resort needs a lot of hospitality training. I felt slighted not being heard and brushed off. As a result at least discount my room , something other than bowling tickets for half my group that we couldn’t use . It is an experience that has created a situation of unhappiness due to the fact of the non chalant reaction to my plights issues with two of the rooms I booked. Manager was good when speaking to but I need more than bowling tickets offered the second time as I wasn’t able to attended the first time. So returning is not an option as they behavior to my issues with their room was a BLAH reaction
Cincinnati, Ohio
Positive section of review
Hotel location was great very clean rooms and understandimg employees
Negative section of review
No seating for smokers
Leominster, Massachusetts
Positive section of review
Extremely friendly & courteous staff!
New York, New York State
Positive section of review
no breakfast but the bed was incredible.
Negative section of review
not the best view at all if you have the regular room.
Escalante, Utah
Positive section of review
Good location, nice room.
Atlanta, Georgia
Positive section of review
Everything
Negative section of review
Everything
Parsippany, New Jersey
Positive section of review
Everything
Negative section of review
Superb.