1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Mackinaw City, Michigan
Positive section of review
Hotel manager, sorry, I didn't get her name, was above and beyond helpful on two separate reservations made for multiple stays. Kudos to her excellent customer service skills and leadership ability.
Los Angeles, California
Positive section of review
The hotel has a great location, walking distance to the pier and many restaurants. The room was clean and the valet parking had a fair price compared to other hotels in the area.
Negative section of review
The elevator was not working throughout the 4 days we stayed and had to go up steep stairs up to the third floor every time we went out. There was a lot of street noise, and there is a bar right below the hotel with very loud music that you could hear inside the hotel room.
Nashville, Tennessee
Positive section of review
Breakfast was great. Great people working that area along with quick replacements of food etc. Bar was also great. Fast and friendly workers.
Negative section of review
1st room had a sink clogged so they moved us. (Mot a big issue) TV kept going in and out. (Internet issues) One little soap for the bath doesn't seem reasonable when you have 3 adults.
Denver, Colorado
Positive section of review
Staff was courteous and helpful. The shower was amazing. The location is convenient for getting to the car rental return and the airport.
Negative section of review
Breakfast
Philadelphia, Pennsylvania
Positive section of review
I liked the location as it was close to the venue we would be attending that night. The room was clean and bed was comfortable.
Negative section of review
Upon check-in we were told that we had to pay for our room at that time, however, I had paid in advance. Could not check us in until a manager arrived to help figure it out. Our room was given out to another couple right after we checked in and they walked in on us. Our room card was then deactivated when we tried getting back into it because of their confusion with giving it out to two different guests. Many of the things in the hotel were out of order (ice machine on our floor, for one). The "in case you forgot" items cases were all empty. There were no cups for drinking in our room. There was nothing refilled for breakfast and we had hardly anything to eat at all. Also, the orange juice was out of order so could not get any of that. We were again walked in on when we were packing to check-out by someone trying to clean the room even though checkout was more than an hour away. To end on a sour note, when we were originally waiting to check-in, the manager came to the long line of guests waiting and told us all that he was giving everyone $50 off of their rooms due to the inconvenience of the backup. Since we paid in advance, we got no discount at all. This was one of the most disappointing stays we have ever experienced at a Hampton Inn. We also spoke with several other guests there and they were all very disappointed with their stay.
Bellefontaine, Ohio
Positive section of review
The staff was nice and breakfast was good.
Negative section of review
My friend that was with me literally had to clean our room, it was nasty. She bought cleaning supplies and scrubbed the whole room.
Pleasant Prairie, Wisconsin
Positive section of review
Great spot, hidden away and quiet
Negative section of review
It’s sort of hidden away and there is get restaurants near by really neat spot 😊
Austin, Texas
Positive section of review
The location and the balcony
Negative section of review
Nothing
Austin, Texas
Positive section of review
Rooms were super clean
Negative section of review
Nothing
Williamsburg, Virginia
Positive section of review
Breakfast was ok..
Negative section of review
Same each day. By 7 am already looked picked over