1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Marquette, Michigan
Positive section of review
Breakfast was good. The lady who was working was very friendly, kept everything filled and clean. The coffee was a very good flavor, which isn’t always the case. Pretty good variety of food. The desk staff was very friendly and accommodating when asked for anything. They made sure our whole families rooms were close to each other upon check in. That was very much appreciated. Our rooms were clean, roomy, and comfortable.
Chicago, Illinois
Positive section of review
My stay was amazing. The area was perfect. Walking distance to restaurants and shops. My room was so clean and comfortable. Also very quiet. All of the staff was kind and helpful. They all were so sweet to my 3 year old. One lady helped me with my bag of groceries that broke and a bistro worker offered to help me bring my luggage to my car. This will be the only hotel we stay at when we visit Chicago.
Negative section of review
The only thing that I didn’t love was that you had to valet park your car and had to pay $40 a day for it. That was the only option. And I had to walk to my car every time because the valet attendant was busy so I paid for a service that I didn’t really use.
Niagara Falls, New York State
Positive section of review
The hotel is at a good location. The decor is excellent. The room was spacious, minimal noise heard and beds comfortable. Parking was free and the location seemed safe. I did think the food service staff were friendly.
Negative section of review
I think someone needs to look at the advertising about breakfast. I thought breakfast was included in the price. I heard invertedly from staff that was a common comment. Also, the weekend $21 dollar buffet breakfast is a joke. (Scrambled eggs mean a mix, not real eggs cooked.) The choices for $21 were scrambled eggs, link sausage or bacon, hash brown potatoes, French toast, and? some kind of macaroni salad that looked old. Bread choices included bagels without cream cheese. I frequent places with breakfast added in the price. I am used to extra items like cheese and salsa being available for scrambled eggs. I will say my over-easy eggs cooked on Friday were great. I just did not expect an add on price of #30.00 for 2 people. Again, the advertisement in Booking.com lead me to believe breakfast included. The offerings were lame for the price. Room service is available. No menus in room. (fixable). Sheets could be a better cotton grade.
San Antonio, Texas
Positive section of review
Good location with very friendly staff
Negative section of review
Pool area is small.
Kissimmee, Florida
Positive section of review
The spacious room and pull out couch.
Negative section of review
It didn’t have another trash can other than the one in the bathroom.
Queens, New York State
Positive section of review
Location and Everything.
Negative section of review
Nothing.
Daytona Beach, Florida
Positive section of review
The view and the pool
Negative section of review
It was run down and the floor was so dirty your feet would get black . Had not been mopped I. A long time. The tv with the beds would not work. The phone cord was broken had to hold it into the phone to call front desk. The parking was terrible they didn’t follow the parking rule. It was a terrible hotel and the staff was so rude we went home early!
Fairview Heights, Illinois
Positive section of review
Friendly staff
Negative section of review
We reserved 2 queens and got one king. Not ideal for a family. The bathroom door didn’t shut all the way and the air was very noisy.
Humble, Texas
Positive section of review
Nothing
Negative section of review
This place was dirty and the rooms were dirty flies and bugs everywhere just terrible