1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Islamorada, Florida
Positive section of review
Central to key largo and Islamorada. On the water close to inlet. Nice size fridge and freezer. Walking distance to a few restaurants
Negative section of review
Shower handle broken. Blow dryer broken. AC not cooling room enough. Only 1 coffee packet provided.
McAllen, Texas
Positive section of review
It is 8 min away from the airport. We just needed the room for the night for a shorter commute to the airport.
Negative section of review
The location is very sketchy and not safe to be there after dark. Not that clean. Something bit my neck when I was asleep. Luckily it wasn’t something big. Got it checked, but still. No critters please.
Arcata, California
Positive section of review
Really feels like you're in a hidden oasis! And the farm fresh eggs are a yummy nice touch! 😁
Kissimmee, Florida
Positive section of review
Staff was friendly and helpful. Breakfast was excellent.
Negative section of review
Property was dated and didn't fit the higher price of the hotel. Too expensive for what the property has to offer. I think I could've gotten the same caliber of hotel for a lower price.
Queens, New York State
Positive section of review
Proximity to Billie Jean Kings USTA center.
Negative section of review
I recently stayed at this hotel and encountered several issues that made my experience less than satisfactory. Parking: The parking situation was poor. I had to pay $38 per night for parking, which I found to be quite steep. Room Issues: The AC unit in my room was not working. Despite the engineer's efforts, it could not be fixed. When I initially requested an upgrade due to my elite status, I was told that the hotel was completely booked. However, once it became clear that the AC unit couldn't be repaired, multiple room options suddenly became available. This felt dishonest, as it seemed the hotel declined my earned upgrade out of greed but then offered options when faced with a maintenance issue. Additionally, the phone in the room was not functioning, forcing me to use my cell phone to contact the front desk about these problems. Dining Experience: The service at the steakhouse restaurant was subpar. It was evident that there was a staff shortage. Although the food was okay, everything else was a C-. The restaurant staff frequently passed our table without checking if we needed anything, and our drinks were served only after the food had already arrived. Overall, the combination of parking fees, room issues, and disappointing service at the restaurant made for a less than ideal stay.
Lake City, Florida
Positive section of review
Easy to get to, booked late with no issues
Negative section of review
Updates were just coverups and room smelled of mold
Humble, Texas
Positive section of review
It was clean and close to the airport
Negative section of review
The staff they were rude and unreasonable
Brooklyn, New York State
Positive section of review
Great location Nice concept for hotel
Negative section of review
Room was not as clean as it should be Rug was really dirty Bed was very uncomfortable Lamp had frayed cord and was blinking on/off due to plug loose in outlet-very dangerous These things should have been addressed prior to guests accessing room
Biloxi, Mississippi
Positive section of review
Very nice rooms
Provo, Utah
Positive section of review
Good Breakfast
Negative section of review
Nothing
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