1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Chicago, Illinois
Positive section of review
The bed was very comfortable. The location is perfect, close to Navy Pier, which was our main destination daily. The hotel itself is beautiful. The room was very clean and so was the bathroom. It has an old world charm.
Negative section of review
The staff is not very friendly. When checking in, the attendant at the desk did not greet us, she just said "what's the last name?" We were helped by a bellhop and a man who was standing outside who I guess used to do valet, which was nice, but were rather rude. We have never traveled to an "upper class" hotel before and were unaware of the tipping culture. When the bellhop left he said, "not a tip or anything?" I apologized that we didn't have cash as we didn't expect to be helped to the room. Any where we've stayed, we've always brought our luggage up ourselves. Also, the air conditioner is very old and barely works. It eventually cooled down, but it took a good portion of the night. I also do not think the hotel halls are air conditioned as they were very, very warm.
Clarksville, Tennessee
Positive section of review
Rooms were small, but on the other hand were clean and very comfortable. Breakfast was convenient, location was very quiet and the people were very friendly. Would recommend to friends and family,
Negative section of review
n/a
Moab, Utah
Positive section of review
Everything went well. Easy check in. Liked the location to access Moab and Arches and Canyonlands. Very clean and comfortable. Much nicer than we had expected.
Rochester, Minnesota
Positive section of review
I always enjoy staying. Easy check in and check out. Rooms are always very nice.
Cabot, Arkansas
Positive section of review
I didn't like anything. Food was horrific and the customer service was too.
Negative section of review
Everything.
Seward, Alaska
Positive section of review
Everything was fantastic!!!
Negative section of review
Nothing
Redwood City, California
Positive section of review
The room was clean.
Negative section of review
Not very good parking. You really could call their breakfast a breakfast.
Monterey, California
Positive section of review
Great location
Negative section of review
Liked it all
Galveston, Texas
Positive section of review
The location
Negative section of review
There was not an iron and ironing board in the room but I went to front desk and they give me an iron so I guess it was ok.
Florence, Oregon
Positive section of review
Location
Negative section of review
Dirty room with beer and leftover food in mini fridge. Food stains on blow dryer cord and glass ring marks on nightstand. Looks like bed and towels were changed and that was all!