1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Austin, Texas
Positive section of review
Everyone was helpful, the bed was comfy, and it was quiet other than freeway noise, which is totally understandable given the location.
Negative section of review
The bathroom smelled strongly of mildew. It seemed like the smell was coming from the sink, which made it really hard to brush my teeth without gagging. Also, the toilet wouldn't stop running.
Wakefield, Massachusetts
Positive section of review
Conveniently located between Salem and Boston. Just off the express way. Restaurant on site. Quiet neighborhood. Located on a lake.
Negative section of review
No fridge or microwave in rooms. Could not sit and enjoy lake view because of weed overgrowth.
Provo, Utah
Positive section of review
Beautiful, easy to access location. The room itself was pretty clean and well designed. The bed was comfy and I felt very at home.
White River Junction, Vermont
Positive section of review
Hotel in nice part of town with alot of history.
Chicago, Illinois
Positive section of review
Staff was very friendly and professional.
Negative section of review
The restaurant was temporarily closed.
Port Clinton, Ohio
Positive section of review
The beds were comfortable.
Negative section of review
Two words - BED BUGS! We decided on a last minute trip to Cedar Point since it’s the last park we needed to check off from our prestige pass and while we’re IHG members, due to it being last minute the 3 places we had looked at were fully booked and settled for SleepInn, big mistake! Their booking.com rooms are very confusing since the title says one thing and the description says another so before we booked anything, we called the hotel.. not booking, the hotel to clarify and after they assured us we would be getting a king bed, we went ahead and booked it. Once we got there they didn’t want to give us a king bed because we hadn’t booked it right and booking.com had given us the wrong info. I showed them the call and provided the number I had called which was theirs, the owner Hope (I mean manager) said she was going to cancel out reservation because moving us to a different room would cost her an out of pocket fortune, she went to talk to booking and who knows what they said because she didn’t cancel it and moved us to a king room only after calling us liars and refusing to see what we had booked on our end and showing her on the app. She went ahead and told us how we had ruined her out of town trip due to this incident, when let’s me honest.. anyone who truly had a trip booked and paid for would of left on their day off and taken the trip. That night was a nightmare as we were eaten away by bed bugs, we tried door dashing products but it was too late so the next day we ordered bug spray from Lowe’s and called to get new sheets which they didn’t want to provide because they only change them every 3 days, we were only staying for 2 so that’s probably why there was bed bugs to begin with. The owner Hope (sorry manager) came up with another lady with new sheets and did a 3 second “examination” of the bed, all they did was talk along themselves as if we weren’t in the room and said how they had deep cleaned this room a week ago.
Augusta, Georgia
Positive section of review
Everything was great
Negative section of review
There was no breakfast as it said it would be on website
Ashland, Oregon
Positive section of review
Convenient location
Negative section of review
No gluten free breakfast options
Virginia Beach, Virginia
Positive section of review
Nothing
Negative section of review
The stove didn't work, there was never hot water in the shower and the room wasn't clean.
Kansas City, Missouri
Positive section of review
Quiet
Negative section of review
Lamps and one overhead light didn’t work