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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Panama City Beach, Florida
Positive section of review
The pool area was much nicer than our previous visit. New seating and umbrellas were added. Staff are super friendly and helpful. Bed was comfortable. View was amazing! Location was great. We rented an umbrella and it was up and waiting for us in the day we reserved it at the location we requested. Over all we enjoyed our stay at this resort. We will return and refer our friends.
Negative section of review
The elevator was scary. It stalled a few times and we took stairs a number of times. Which was fine but when we went to the beach we had a pretty big load and was not very inconvenient. Trimming weeds around the property may limit dragon flies. Carpet in our room was super dirty. We wore shoes in the room. Otherwise the room was clean.
Chattanooga, Tennessee
Positive section of review
Location was convenient. Hotel has potential but needs some TLC. Indoor pool was nice but very cold. Kids loved watching the fish in the little pond.
Negative section of review
Mold beneath bathroom sink and bubbling/peeling paint. Room smelled like cat urine. Elevator broke and we were on the 3rd floor with a toddler and handicap person. Got locked out of the building twice because key cards wouldn't work.
Williamstown, Kentucky
Positive section of review
It was a great layout for being with our family and everyone having their own bed! Having the pool and hot tub made it perfect!
Negative section of review
The games downstairs need some TLC as many things were broken or needed replacing. Hooks and towel rods need some tightening up everywhere!
Colorado Springs, Colorado
Positive section of review
This hotel had clean and comfortable rooms. The front desk staff was friendly and efficient. The location was good.
New Orleans, Louisiana
Positive section of review
Lots of space, nice amenities, great kitchen, excellent large screen TVs, vey clean, nice staff, great location.
Fort Myers Beach, Florida
Positive section of review
The room layout was great. Fellow guests were pleasant and friendly. Staff were respectful.
Negative section of review
There was no housekeeping service given because we stayed for only 3 nights. Apparently service is only given to guests staying for 5 or more nights. Wish I knew beforehand.
Kissimmee, Florida
Positive section of review
I like the location, free breakfast, shuttle service, and affordability.
Negative section of review
I wish there were more times the shuttle bus would run. It would also be nice if there was a little more variety at the breakfast and my key card for my room kept failing to open the doors.
Jacksonville, Florida
Positive section of review
The convenience and location
Negative section of review
The property had really bad plumbing issues with the toilets over flowing or water backing up.
Huntsville, Alabama
Positive section of review
I had privacy
Negative section of review
The room had roaches, the staff tried to say they had no rooms left but when I went to the front desk they found me a room instead of giving me a refund. Continental breakfast was only cereal muffins and waffles, that’s it. Banged on my door for room service before I checked out.
Petaluma, California
Positive section of review
Good location
Negative section of review
Checked in at 3:30 pm received my keycard. The room that was assigned to me when I booked had someone in it already, so they gave me another room. Came back several hours later tried to open my room but there was someone else in there. Receptionist said my room was given away by mistake. Technically I lost my room twice, unbelievable. I’m very disappointed drove around for hours trying to look for a place with no luck. I will never book there again.