1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Santa Clara, California
Positive section of review
Hyatt always seems to deliver with professional, welcoming, reception staff, beautiful, modern, updated, clean, open concept, high ceiling reception areas, large mini-suite rooms, clean pools, gyms, and eating areas. Hyatt corporation, please buy out an old hotel next to Santa Clara University and refurbish it for SCU families! We love Hyatts!
Negative section of review
The only thing we really did not like at this Hyatt was that the dirty towels, after cleaning every room, were left outside the rooms in the hall all day (1-5 pm) until someone finally picked them up. When we first arrived the day before, there were towels in a heap on the floor at the end of the hall. I have not seen that ever before in a hotel and we are world travelers, plus Hyatt members! We left a tip because our room was clean. But, the hall carpets need to be clean, hygienic, and welcoming as well.
Weatherford, Oklahoma
Positive section of review
Cleanliness of room, staff came each morning to see if there was anything needed. The tv did not work so I was moved quickly to another room.
Negative section of review
I was satisfied
Santa Ana, California
Positive section of review
Location was good, room was big, shower pressure is not too good, staying next to an exit door to parking lot is the reason for my poor stay.
Negative section of review
Shower pressure, staying next to an exit door to parking lot
Springfield, Illinois
Positive section of review
The room was huge. The location and breakfast were wonderful!
Negative section of review
Housekeeping did not service the room. However, the housekeeper said she did.
Honolulu, Hawaii
Positive section of review
Short distance to / from the airport
Negative section of review
Noisy aircon
Hollywood, Florida
Positive section of review
Location was great. Very clean unit
Negative section of review
The pool was green and not useable
Alamosa, Colorado
Positive section of review
Quiet and convenient!
Branson, Missouri
Positive section of review
Breakfast was good
Negative section of review
No hair conditioner.
Clearwater Beach, Florida
Positive section of review
Great unit
Negative section of review
More info on local attractions
Orlando, Florida
Positive section of review
Location
Negative section of review
There were many things in the room that didn't work.