1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Hendersonville, North Carolina
Positive section of review
It was a beautiful property. It was close enough to Hendersonville to go have a wonderful breakfast and visit several wineries. Their Elevations Restaurant looks out onto the mountains which is perfect for sunset. The menu was priced reasonable to have just appetizers or full entree. The chef and staff there were extremely friendly. Our meal was cooked perfectly. The bar is very small but the bar manager was over the top super and friendly.
Negative section of review
The promised view of our cabin accommodations from both booking.com and their personal web-site shows each room having mountain and river views. Neither of which were true. I really wish they would not show generalized pictures when you are booking so far away. I even upgraded according to booking.com. We had a beautiful forest view with a glimpse of "mud creek". We had a couple of hick ups in the beginning with the room situation but the manager corrected the situation for both things quickly and the rest of our trip was just perfect. The view is beautiful at their restaurant and pool deck just not necessarily from your room. It would have been nice also if they would have put a reminder in their correspondence that the bar and restaurant go together and they are both closed Sunday and Monday's. We like to end the night with a glass of wine, be close to the room, and this was a bit disappointing. They show happy pictures of people and events held at the property which doesn't pertain to the services the regular hotel or cabin guest might want or get to experience on an average stay. I really feel like the descriptions and pictures on both sites should be re-worked. Just state the lower cabins are the smaller size rooms with shared balconies and forest view near walking trail. Then state the upper cabins are two stories with private balconies with sunlight views of the forest. I talked with a hotel guest and they didn't have a mountain or river view either, "not what was depicted on booking.com for the property" according to her. Up-dated or more accurate information would make this place much more successful.
Cape May, New Jersey
Positive section of review
I enjoyed my stay at the Montreal and will plan on another visit. View was more than I expected. I had a shared balcony with a north view. The room was more than I expected with a separate sitting area.
Negative section of review
The room was cleaned the first night's stay but was not cleaned thereafter, even after placing the notification tag on the outside door handle "Away for the Day". Additionally something I may have missed in communicating with the Lobby, is that I did not get towels from the Lobby to use at the beach. The gentleman who cares for the beachgoers had explained that to me. So if you decide to go to the Montreal and use the beach there, don't forget to pick up your blue and white striped towels at the Lobby.
Jacksonville Beach, Florida
Positive section of review
Location is exceptional! Rooms are very clean. Even though the breakfast area was small, you could take your meal to your room. The food was very good.
Negative section of review
Paying an additional fee for parking in the hotel, even for your primary car.
Kansas City, Missouri
Positive section of review
The Chaz resturant was exquisite~staff, food, cleanliness. The Raphael is a wonderful place to fall, far exceeded our expectations
Negative section of review
nothing, The Raphael hits every mark high!
Ogden, Utah
Positive section of review
Breakfast was absolutely amazing . There were so many choices and everything was fresh and delicious
Danville, Virginia
Positive section of review
The breakfast was convenient, it was close to my event and in a great location to place to eat.
Negative section of review
Pool was not available for family to use, the irons barely worked
Las Vegas, Nevada
Positive section of review
the quietness and it's clean
Negative section of review
I don't really have anything bad to say because every time me and my family stayed we enjoyed it. We got cool places to eat. The staff is friendly. We never even had bad neighbors.
Sioux Falls, South Dakota
Positive section of review
Breakfast was amazing
Honolulu, Hawaii
Positive section of review
Its near the beach
Negative section of review
Very old. Everything is not well maintained.
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