1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Baton Rouge, Louisiana
Positive section of review
The manager is horrible as is The worker that stays overnight till the morning shift comes in. She’s absolutely terrible and she has a bad attitude. Pretty much all of the staff does at quality Inn and the army to be on some kind of probation. Until they can get some customer service skills because they have none apparently. They are rude every time I stay there and I’ve never been rude to them, they’re not knowledgeable about anything, and they don’t wanna go above and beyond for anything or anyone Is the quality inn on O’Neal Lane needs a whole new staff included management because it’s absolutely terrible and I will never stay there again
Negative section of review
I don’t like anything about it anymore. But the staff is the worst part, especially the manager
Custer, South Dakota
Positive section of review
I liked easy of checking in. Could drive right up to cabin, pool, laundry, and office or walk. Quiet location, but right next to everything. Could not hear other people in cabins. Hotel does not seem to tolerate any nonsense. Other guests were very respectful. Very clean. Furnishings and finishes inside cabin were in good shape. Grab and go breakfast was nice. I plan on staying again.
Negative section of review
I liked everything.
Sturtevant, Wisconsin
Positive section of review
The staff opened breakfast early Saturday morning allowing ball teams to have breakfast before early games. Staff was very friendly and helpful. Everything was clean.
Towanda, Pennsylvania
Positive section of review
The house was grand and beautiful. You could feel the history. The kids had the most epic round of hide and seek!
Negative section of review
Some parts could use an update like air conditioning or bathroom fixtures, but we honestly had no complaints.
New Orleans, Louisiana
Positive section of review
people were amazing and historical property was beautiful
Negative section of review
would have loved to have had a microwave available
South San Francisco, California
Positive section of review
Free parking. Very clean. Exceptional value
Negative section of review
No breakfast or coffee is available in the morning.
Nashville, Tennessee
Positive section of review
Very clean! Awesome breakfast options!
Negative section of review
The front desk lady who checked us in seemed inconvenienced that she had to check us in. Gave us the run down of where everything is, etc so fast and I asked her what was the last thing she said...she spoke again so fast I couldn't understand. I was too embarrassed to ask again so I could know where the pool was. And didn't know about using key card to use elevators because she spoke so fast I missed that too! Very clean but staff seemed overworked/irritated.
Mobile, Alabama
Positive section of review
I enjoyed the facility completely
Negative section of review
When entering the hotel, I asked front desk clerk if she knew were the nearest Starbucks located, her answer was no, she gave a face as it was a bother and answered (I mean I can look it up) meaning I could have looked it up. I replied no thanks I can do that. I always ask were is the nearest Starbucks and usually they know, but it was not that she did not know, it was letting me know that I could look it up. Even my wife was shocked in the manner she replied. outside of that it was wonderful place.
Anderson, Indiana
Positive section of review
Dirty and rude service desk
Negative section of review
Customer service
Springdale, Ohio
Positive section of review
Location
Negative section of review
Old needs upgrading