1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Jekyll Island, Georgia
Positive section of review
I absolutely loved this hotel. The beach view was beautiful. We had trouble at check in due to mishap on booking, a mistake on my part, but the hotel manager was so extremely amazing and went above and beyond to help us. I will definitely only choose this hotel when going back to Jekyll Island. We are extremely thankful for her kindness and helpful personality!!
Negative section of review
We liked everything about the hotel, especially the kind staff and clean rooms!! I have already recommended the hotel to many other family members!
Cheektowaga, New York State
Positive section of review
Beyond disappointed with my stay at M Hotel Buffalo. Room wasn't cleaned for 3 days & breakfast ended too early with empty plates. Never experienced this before.
Destin, Florida
Positive section of review
The staff was INCREDIBLE!!! I cannot tell you how above and beyond they went to accommodate our situation arriving and leaving.
Irving, Texas
Positive section of review
Very Clean Nice Set ups in the room. Great location.Your doing a great job so far. NO bad odors... That's a plus
Negative section of review
I can't say... It was nice.
Baltimore, Maryland
Positive section of review
The lobby was beautiful and it was a great location. The staff were also super friendly and helpful.
Negative section of review
The room itself was a bit disappointing. It had an odor to it and could definitely use a refresh. The beds were so small, my husband and I couldn’t sleep in the same bed. I know the listing said “Full” beds, but they felt smaller than a Full.
Tampa, Florida
Positive section of review
I liked that it was close to the airport and Cypress Point Park. That's about it
Negative section of review
Everything. It was dirty, smelly, we couldn't shower because the water smelled like mildew. There were blood stains on my sheets, there was white stains on my curtains and black stains behind the door. The front desk lady gave me the wrong room number and gave me a key to try and get it even though it wasnt mine and it was already occupied. Totally and completely irresponsible
Grand Rapids, Michigan
Positive section of review
Managers reception was good, nice atmosphere throughout! Staff was friendly
Negative section of review
Only one of three elevators worked, my mobile key did not work, and the omleette station wait was extremely long
Orlando, Florida
Positive section of review
Rooms are very spacious and clean when you first arrive.
Negative section of review
They don’t clean your room daily and the day the clean the room they don’t moped the bathroom floors.
Indianapolis, Indiana
Positive section of review
The rooms were very clean and staff was very friendly.
Negative section of review
The beds were very hard and uncomfortable.
Panama City Beach, Florida
Positive section of review
The breakfast and hospitality is amazing.
Negative section of review
We had no linens or soap in our room but housekeeping was just down the hall & provided immediately.